Shipping Lead

Prisma; Phoenix, Northern (AZ, KY); Hybrid; USD 51,577,000 - 60,174,000; Full time

Job summary

The Shipping Lead at Prisma in Phoenix, AZ leads day-to-day shipping and distribution activities, ensuring orders are packed, labeled, and shipped on time. This hands-on leadership role coordinates with Production, Planning, and Customer Service to meet deadlines and optimize workflows.

Ideal candidates bring 2+ years in shipping or a related environment, strong organizational skills, attention to detail, and the ability to mentor a team while adapting to changing priorities in a fast-paced

Qualifications

• 2+ years in shipping, warehouse, distribution, manufacturing, or similar.
• Lead or supervisory experience preferred.
• Strong organizational and time-management skills.
• Attention to detail and accuracy.
• Ability to prioritize multiple jobs with changing deadlines.
• Strong communication and problem-solving skills.
• Ability to work independently while directing a team.
• Basic computer skills and ability to learn shipping software.
• Experience with Pace or ERP/OMS systems is a plus.
• Forklift certification or experience preferred.
• Ability to lift and move packages and materials as required.

Responsibilities

• Coordinate daily shipping activities and ensure orders meet deadlines.
• Prioritize and stage shipments based on dates and carrier pickup times.
• Monitor outgoing shipments and report delays to management.
• Provide daily direction to Shipping team and assign work by priority.
• Train new employees on shipping procedures and safety.
• Assist management in identifying staffing and workflow improvements.
• Serve as first point of contact for Shipping department questions.
• Inspect orders for damage, discrepancies, or labeling issues before shipment.
• Ensure customer-specific packing/shipping requirements are followed.

Skills

Team leadership

Organizational skills

Time management

Communication

Problem-solving

Independent work

Attention to detail

Learning shipping software

Tools

Pace shipping software

ERP/OMS systems

Job description

# Shipping LeadHot JobPhoenix - Phoenix, AZ 85040## OverviewSalary Range$18.00 - $21.00 HourlyLevelEntryPosition TypeFull Time## DescriptionThe Shipping Lead is responsible for coordinating the day-to-day activities of the Shipping and Distribution area to ensure finished work is accurately packed, labeled, staged, and shipped on time. This position provides hands-on leadership to the shipping team, helps prioritize work based on production and customer deadlines, and serves as a key communication link between Shipping, Production, Planning, and Customer Service.The ideal candidate is organized, dependable, detail-oriented, and comfortable working in a fast-paced production environment where priorities can change throughout the day.**Essential Responsibilities*** Coordinate daily shipping activities and ensure orders are processed according to customer requirements and deadlines.* Prioritize and stage shipments based on firm dates, carrier pickup times, customer requirements, and production completion.* Monitor outgoing shipments and communicate delays or issues to management and appropriate departments.* Provide daily direction to Shipping team members and help assign work based on priorities and workload.* Train new employees on shipping procedures, equipment, safety requirements, and company expectations.* Assist management in identifying staffing needs, workflow issues, and opportunities for improvement.* Serve as the first point of contact for questions or problems within the Shipping department.* Monitor the production floor and shipping queues to ensure completed work does not sit unnecessarily.* Communicate potential missed deadlines, incomplete jobs, shortages, or other issues before they impact the customer.* Help coordinate priorities when multiple time-sensitive shipments are competing for resources.* Participate in daily production or operations meetings as needed.* Inspect completed orders for obvious damage, quantity discrepancies, packaging issues, or incorrect labeling before shipment.* Ensure customer-specific packing and shipping requirements are followed.* Investigate shipping errors and help implement corrective actions to prevent repeat issues.* Develop and implement new ways to streamline packaging on distribution jobs.## Qualifications**Qualifications*** 2+ years of experience in shipping, warehouse, distribution, manufacturing, or a similar production environment.* Previous lead or supervisory experience preferred.* Strong organizational and time-management skills.* Excellent attention to detail and accuracy.* Ability to prioritize multiple jobs and changing deadlines.* Strong communication and problem-solving skills.* Ability to work independently while also directing and supporting a team.* Basic computer skills and ability to learn shipping and production software.* Experience with Pace, shipping software, ERP/OMS systems, or similar production systems is a plus.* Forklift certification or prior forklift experience preferred.* Ability to regularly lift and move packages and materials as required by the position.