Shipping Coordinator: M-F 6am-2:30pm

Reily Foods Company; Knoxville (TN); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Paid holidays

Vacation & sick time

Health insurance

HSA contributions

FSAs (DCFSA)

401(k) with matching

Employee Assistance Program

Disability insurance

Life insurance

Job summary

Reily Foods Company is seeking a Shipping Coordinator to ensure carrier appointments are scheduled and orders are communicated to the distribution team. You will ensure proper paperwork for shipping and returns, maintain an organized shipping office, and support loading and safety procedures.

The role requires strong computer skills, attention to detail, and effective communication with carriers, drivers, and internal teams.

Qualifications

• Proficient with Microsoft Word, Excel, and Outlook.
• Good attention to detail and organizational skills.
• Ability to meet deadlines and manage multiple tasks.

Responsibilities

• Schedules all pick-up and delivery appointments with carriers.
• Checks in drivers and enters required documentation.
• Maintains files and scans documentation.
• Enters pickup/delivery information on loading/unloading forms.
• Assigns drivers to dock doors and marks freight correctly.
• Ensures items are prepared for floor loading and timely dispatch.
• Monitors orders to avoid shortages and delays.
• Notes late pickups with a reason code.
• Completes Bill of Ladings, seals, trailer numbers, and Pro numbers.
• Handles UPS and FedEx shipping.
• Performs monthly safety inspections on extinguishers and hoses.
• Supports loading and extra tasks as needed.
• Participates in inventory cycle counts.
• Adheres to safety procedures and GMPs; supports food safety.

Skills

Intermediate computer skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Attention to detail

Organizational skills

Deadline-driven

Basic math

Communication

Customer service

Team player

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Reily Foods Company has a passion for flavor and has been providing iconic foods and beverages that create meals and memories for over 120 years! Our products consist of New England Coffee, French Market Coffee, Luzianne Iced Tea, Blue Plate Mayonnaise, Swans Down Cake Flour, Tiger Sauce, and Carroll Shelby Chili (to name a few) and can be found in foodservice and retail locations around the country.

Job Summary: The Shipping Coordinator is responsible for ensuring that all carrier appointments are scheduled, customer orders are communicated with the distribution team to confirm items are staged and ready, paperwork associated with shipping, receiving and returns are completed and accurate and the shipping office is professional, organized and clean.

Essential Functions and Responsibilities

• Schedules all pick-up and delivery appointments with carriers with reasonable time frames to complete
• Checks in drivers and enters all required documentation
• Maintains files and scanning of all required documentation
• Accurately enters all pickup and delivery information on the loading or unloading forms
• Assigns drivers to dock doors and ensures freight is marked appropriately on dock for correct floor to door loading
• Ensures work is sent to the floor for picking within a reasonable time frame to accomplish
• Monitors potential shortages and checks all open released orders to avoid potential cuts
• Marks all pick-ups that are late with a reason code
• Ensures proper items are filled in on the Bill of Ladings, seal, trailer number, pick up numbers, and Pro numbers
• Handles all UPS and FedEx shipping
• Completes a safety inspection of all fire extinguishers and fire hoses monthly
• Assists with loading as neededSeeks additional tasks when assigned work is completed
• Participates in annual and other periodic physical inventory cycle counts
• Follows all safety procedures and actively participates in safety training and safety system ownership initiatives
• Maintains safe and efficient use of equipment, tools, and person; reports any injury, accident, or unsafe condition to supervisor immediately
• Supports and complies with GMP’s; understands and follows emergency action plan
• Supports food safety, quality, and legality
• Ensures the operation is providing food-safe, quality products which meet or exceed all product specifications and regulatory requirements
• Other duties as assigned

Qualifications

• Intermediate computer skills with the ability to learn new software quickly
• Proficient with Microsoft programs, especially Word, Excel, and Outlook
• Good attention to detail, organizational skills, and ability to meet deadlines
• Basic math skills
• Good communication, both written and verbal
• Strong customer service skills
• Positive attitude and team player

Work Environment and Physical Demands

The work environment characteristics are representative of those that may be encountered while performing the essential functions of the job. The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We offer a comprehensive and thoughtfully designed benefits package that supports the well-being, financial security, and work-life balance of our employees.

• 10 Paid Company Holidays
• Generous Paid Vacation & Sick Time
• Comprehensive, Affordable Medical, Dental & Vision Coverage for you and your family
• Health Savings Account (HSA) with company contributions
• Flexible Spending Accounts (FSA) & Dependent Care FSA (DCFSA)
• 401(k) Retirement Plan with company match and discretionary profit sharing
• Employee Assistance Program (EAP) and financial wellness resources
• Company‑Paid Disability
• Company‑Paid Life Insurance equal to 3× annual compensation
• And more benefits designed to support your health, wealth, and well‑being

Together, these benefits reflect our commitment to caring for our employees both inside and outside the workplace.