Shipping Clerk - 2nd Shift

RJW Logistics Group; Lockport (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their warehouse team. This role involves coordinating shipping operations, ensuring customer satisfaction, and maintaining accurate documentation. Candidates will thrive in a collaborative environment that values employee contributions and offers unique ownership opportunities. With a commitment to employee success, this position provides a pathway to personal and professional growth. If you're looking for a rewarding career in logistics with a focus on teamwork and innovation, this is the perfect opportunity for you.

Benefits

Employee Ownership Program

Financial Rewards through Share Appreciation

Community and Collaboration

Cost-free Participation in Ownership Program

Qualifications

• 1-2 years of clerical experience preferred.
• Basic transportation and logistics knowledge is beneficial.

Responsibilities

• Coordinate shipping and freight operations effectively.
• Ensure customer satisfaction through timely order processing.
• Maintain confidentiality of company information.

Skills

Customer Service Skills

Organizational Skills

Multi-tasking Ability

Basic Office Clerical Skills

Typing Speed (40 wpm)

Education

High School Diploma or GED

Tools

Word Processing Software

Spreadsheet Software

Job description

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RJW Logistics Group is HIRING!
OUR PEOPLE ARE OUR FUTURE. THAT’S WHY THEY COME FIRST.

RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees’ success and to producing continuous innovation that drives the retail logistics industry forward.

Empower Your Future with Our Employee Ownership Program

We are thrilled to announce the launch of our Employee Ownership Program—an exciting opportunity designed to empower, motivate, and reward our dedicated team members. At RJW, we believe that our employees are the heartbeat of our success, and we want to share that success with you. Here’s what you can look forward to:

1. Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
2. Financial Rewards: Enjoy the potential for increased earnings through share appreciation.
3. Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
4. Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
5. Cost: Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.

Our Employee Ownership Program is more than just a benefit—it's a path to building a brighter, more prosperous future together. Join us in taking this exciting step forward and become a valued co-owner of RJW. Together, we can achieve greatness.

Shift: 2nd Shift - Mon-Fri 3:30pm- 12:30am

Pay: $19 - $20

Job Purpose: Position will report to the Warehouse Supervisor. Works effectively and efficiently in a warehouse environment to receive and schedule shipping and freight operations, including developing a working knowledge of warehouse organization and creating proper and detailed shipping documentation. Works with the warehouse team to ensure customer satisfaction, accept and schedule customer orders to ensure customer satisfaction. This position will provide shipping support as required by personnel working in the Warehouse Department.

Essential Duties and Responsibilities:

1. Check in all drivers.
2. Print all pertinent paper work for shipping.
3. Coordinate with the dock and the drivers what door they will be loading product in.
4. Ensure all paperwork is properly signed by pick up driver.
5. Close loads in the system.
6. Coordinate with Customer Service Teams regarding special paperwork for certain orders such as: international, customers that prefer special BOL’s etc.
7. Enter customer orders and scan/index documents as required.
8. Clearly understand goals, policies, and procedures of RJW.
9. Communicate customer problems, leads, and inquiries to the appropriate personnel.
10. Maintain confidentiality of company information.
11. Recommend improvements and implement approved improvements.
12. Update reports as required by operations manager and COO.
13. Other tasks as assigned by supervisor or manager.

Additional Responsibilities:

1. Positive telephone personality.
2. Capable of being trained to be ‘Phone Assertive’.
3. Exceptional customer service skills.
4. Organizational and scheduling skills.
5. Ability to multi-task.
6. Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

Qualifications:

1. Basic office clerical skills.
2. Must be able to type at least 40 wpm.
3. 1 – 2 years of clerical experience.
4. Basic transportation, logistics, and shipping experience.
5. Education and/or Experience Required: High School Diploma or general education diploma (GED) is preferred.