Shipping Clerk

Morton Salt, Inc.; Fallsington, Northern (Bucks County, KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Morton Salt is seeking a Shipping Clerk at the Fairless Hills facility in Bucks County. The role provides administrative support for Shipping, coordinates inbound carrier arrivals, directs drivers to loading docks, and maintains shipping docs.

You will liaise with Customer Service, Transportation, and warehouse teams to ensure on-time, accurate shipments with safety and professionalism. The ideal candidate has a high school diploma, 2+ years in shipping or logistics, and experience with SAP or

Qualifications

• High School Diploma or GED required.
• 2+ years of shipping, transportation, warehouse administration, or logistics experience.
• Experience with SAP or other ERP systems preferred.
• Excellent organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced shipping environment.
• Strong customer service skills with professional interaction with drivers and internal customers.
• This role may require outdoor work and flexible hours including weekends/holidays.

Responsibilities

• Serve as primary contact for inbound truck drivers.
• Verify carrier information and shipment docs on arrival.
• Direct drivers to loading locations and manage dock flow.
• Maintain outbound/inbound shipping documents.
• File and manage Bills of Lading and records.
• Process shipping documentation using SAP and other systems.
• Coordinate shipment changes and delivery issues.
• Escalate delays to Shipping Supervisor.
• Maintain confidentiality of shipping records.

Skills

Organizational skills

Communication skills

Customer service

Multitasking

Education

High School Diploma or GED

Tools

SAP

Job description

Morton Salt is an iconic company with a strong heritage and a bright future. Since 1848, we have been improving lives and enhancing everyday moments – at home, at work, and virtually everywhere in between. We help unlock the flavors in food, make roads and sidewalks safer, improve the water in baths, pools, and homes, and keep businesses and industries running. We are a dedicated team who constantly strives to do better together, and we are passionate about building a sustainable future for our company, the communities in which we operate, and the world around us. By joining our team, you will contribute to producing and delivering every form of salt that enhances everyday life.

Job Summary

The Shipping Clerk provides primary administrative support for the Shipping Department and is the first point of contact for all inbound carriers arriving at the Fairless Hills facility. This position coordinates truck arrivals, directs drivers to the appropriate loading location, maintains shipping documentation, and ensures accurate communication between warehouse operations, Customer Service, Transportation, and carriers. Reporting directly to the Shipping Supervisor, the Shipping Clerk plays a critical role in supporting safe, efficient, and on-time customer shipments while maintaining a high level of professionalism and customer service.

Duties and Responsibilities

• Serves as the primary point of contact for all inbound truck drivers entering the facility.
• Verify carrier information and shipment documentation upon arrival.
• Check drivers in and direct them to the appropriate loading location, including Loading Docks 1-4 or the designated flatbed loading area.
• Maintain an orderly flow of truck traffic to minimize congestion and improve loading efficiency.
• Communicate arrival status and loading priorities with the Shipping Supervisor, Shipping Lead, and warehouse personnel.
• Ensure all visitors and drivers comply with site safety requirements before entering operational areas.
• Prepare, organize, and maintain all outbound and inbound shipping documentation.
• File, retain, and manage Bills of Lading (BOLs) and other shipping records in accordance with company retention requirements.
• Process shipping documentation accurately and promptly using SAP and other business systems.
• Support shipping transactions, document corrections, and administrative activities associated with all shipments.
• Maintain accurate shipping records for internal and external audits.
• Serve as the communication link between the Fairless Hills shipping department, Morton Customer Service, Transportation, carriers, and warehouse operations.
• Coordinate shipment changes, appointment updates, delivery issues, and transportation requests.
• Respond professionally to customer service and transportation inquiries while ensuring timely resolution.
• Escalate shipment delays or operational issues to the Shipping Supervisor.
• Support the Shipping Supervisor and Shipping Lead by communicating shipment status, dock availability, and operational priorities.
• Monitor loading schedules to maximize dock utilization and improve customer service.
• Assist in identifying shipping process improvements that increase efficiency and reduce delays.
• Maintain confidentiality of shipping records and customer information.
• Ensure all driver check-in procedures comply with Morton Salt safety policies.
• Promote a safe and organized shipping office and surrounding work area.
• Follow all OSHA regulations, company safety policies, food safety requirements, and quality standards.
• Immediately report safety concerns, damaged equipment, or transportation incidents to the Shipping Supervisor

Knowledge, Skills and Abilities

• High School Diploma or GED required.
• 2+ years of shipping, transportation, warehouse administration, or logistics experience.
• Experience with SAP or other ERP systems preferred.
• Excellent organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced shipping environment.
• Strong customer service skills with professional interaction with drivers and internal customers.
• This position requires knowledge of industrial sites and may involve outdoor work with exposure to various weather conditions. This role may also require addressing urgent issues outside regular business hours, including weekends and holidays. Employees will frequently be exposed to moving Trucks, wet or humid conditions. The noise level is typically moderate. Must be able to work a flexible schedule based on business needs, including overtime, weekends, and holidays as required.
• Must be able to wear all required Personal Protective Equipment (PPE) and comply with all Morton Salt safety policies and procedures.
• Primarily works independently in the shipping office/trailer while maintaining frequent communication with the Shipping Supervisor, Shipping Lead, warehouse personnel, drivers, Customer Service, and Transportation.
• Must be able to alternate between sitting, standing, and walking throughout the workday, including traveling to loading docks and warehouse areas as needed.
• Must be able to work in both office and industrial environments with exposure to varying temperatures, noise, dust, and forklift traffic

At Morton Salt, we work best when we work as a team, when we treat one another with dignity and respect, and value the unique contributions of others. We are committed to equal employment opportunity and prohibit discrimination and harassment based on race, national origin, sex, religion, color, disability, marital status, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, citizenship, or any other characteristic protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.