Shipping and Receiving Specialist/Warehouse

Swoon; Antioch (TN); On-site; USD 22,000 - 33,000; Full time

Job summary

Swoon is seeking a Shipping & Receiving Specialist to ensure shipments are accurate, properly packed, and delivered on time within a non-climate controlled warehouse environment.

You will pick, pack, label, and prepare orders, verify receiving documents, and maintain records in Salesforce while collaborating with teammates and shipping partners. The role emphasizes problem solving and efficient operations in a fast-paced setting.

Qualifications

• High school diploma or equivalent.
• Strong organizational skills, attention to detail, and a dependable work ethic.
• Customer service and administrative experience.
• Clear communication and practical problem-solving skills.
• Confidence using Microsoft Office and communication tools such as Teams or Slack.
• Ability to manage competing priorities and work flexible hours when needed.

Responsibilities

• Own the details: Pick, pack, label, and prepare orders for shipment, ensuring quantities and packaging meet requirements.
• Keep deliveries on track: Receive and unpack goods, verify packing slips, and investigate discrepancies.
• Stay organized: Maintain accurate incoming and outgoing shipment records in Salesforce.
• Solve shipping mysteries: Track down missing products, correct records, and help prevent repeat issues.
• Handle returns: Coordinate returned equipment, replacement materials, and return merchandise authorizations.
• Support the team: Keep your workspace safe and orderly, lend a hand, and help improve shared processes.

Skills

Organizational skills

Attention to detail

Dependable

Customer service

Administrative experience

Clear communication

Problem solving

Microsoft Office

Teams or Slack

Prioritization

Education

High school diploma or equivalent

Tools

Salesforce

Job description

Shipping & Receiving Specialist — Keep Things Moving!

Days - Onsite – Monday – Friday with occasional Saturdays

Contract: 3 months with potential for extension

Environment: Non-Climate Controlled Warehouse

Great shipments don’t happen by accident. They happen because someone like you makes them happen.

Love staying organized, solving problems, and seeing the results of your work every day? We’re looking for a Shipping & Receiving Specialist who takes pride in getting the right products to the right people—accurately, safely, and on time.

From incoming deliveries to outgoing orders, you’ll help keep operations running smoothly while working with teammates, suppliers, and shipping partners.

What You’ll Do

• Own the details: Pick, pack, label, and prepare orders for shipment, ensuring quantities and packaging meet requirements.
• Keep deliveries on track: Receive and unpack goods, verify packing slips, and investigate discrepancies.
• Stay organized: Maintain accurate incoming and outgoing shipment records in Salesforce.
• Solve shipping mysteries: Track down missing products, correct records, and help prevent repeat issues.
• Handle returns: Coordinate returned equipment, replacement materials, and return merchandise authorizations.
• Support the team: Keep your workspace safe and orderly, lend a hand, and help improve shared processes.

What You’ll Bring

• High school diploma or equivalent.
• Strong organizational skills, attention to detail, and a dependable work ethic.
• Customer service and administrative experience.
• Clear communication and practical problem-solving skills.
• Confidence using Microsoft Office and communication tools such as Teams or Slack.
• Ability to manage competing priorities and work flexible hours when needed.

Experience That Gets Our Attention

Shipping and receiving experience with major carriers such as FedEx or UPS is preferred. Familiarity with Salesforce order management or similar shipping systems is also a plus!

An Active, Hands-On Role

Expect a mix of standing, walking, computer work, bending, reaching, and moving packages. The role may involve lifting or moving boxes weighing more than 50 pounds with assistance and/or a pallet jack. Appropriate safety equipment, including closed-toe shoes, is required. Reasonable accommodations are available for qualified individuals.