Shipping and Receiving Coordinator

Universal Pure, LLC; Villa Rica (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Universal Pure, LLC is seeking a Shipping and Receiving Coordinator to maintain smooth customer communication and ensure drivers adhere to company policies. You will coordinate with production to meet customer demands in a fast-paced environment.

Responsibilities include assisting supervisors, handling orders and dock tasks, scheduling trucks, and maintaining accurate inventory records with attention to precision and safety.

Qualifications

• High School Diploma or GED required.
• 2-3 years of experience in customer service or phone order entry preferred.
• High degree of professionalism required.
• Good computer skills including Word and Excel; Experience with Access preferred.
• Experience with Warehouse Management Systems preferred.
• Must be able to prioritize and perform responsibilities accurately and to deadline.

Responsibilities

• Assist supervisors and clerical staff in HPP/VAS.
• Write orders, create landing bills, check in trucks, answer phones, communicate with customers, data entry, and record-keeping.
• Lead, coordinate, and prioritize Dock operation tasks as directed by supervisor.
• Provide admin and clerical support for Operations Manager and the Lincoln location.
• Respond to customer phone calls and emails.
• Schedule inbound and outbound trucks; communicate with dock employees.
• Accurately track product inventory using provided methods; assist with record maintenance and filing.
• Verify inventory is scanned accurately for inbound/outbound on HPP/VAS.
• Create picks properly with minimal errors.
• Support week-close on Mondays; follow safety standards.

Skills

Customer service

Phone orders

Data entry

Word

Excel

Access

Warehouse Management Systems

Prioritization

Team player

English communication

Education

High School Diploma or GED

Tools

Access

Word

Excel

Job description

• Employee Type Full Time

Description

The Shipping and Receiving Coordinator will assist with maintaining smooth and professional communication with our customers and ensures that third-party drivers are adhering to company and customer policies related to the delivery of products and goods. The Shipping and Receiving Coordinator will coordinate with production to meet customer demands in a fast-paced environment.

Major tasks, responsibilities, and key accountabilities:

• Perform as an assistant to both the HPP/VAS Supervisors and the HPP/VAS clerical staff.
• Writing orders, making landing bills, checking in trucks, answering phones, communicating with customers, data entry, and record-keeping.
• This individual must be able to lead, coordinate, and prioritize Dock operation tasks directed by the supervisor.
• Under the direct supervision of the operations manager, this position provides administrative and clerical support for the Operations Manager and the Lincoln location.
• Responding to customer phone calls and emails
• Scheduling inbound and outbound trucks
• Coordination and communication with dock employees regarding products
• Accurately tracking product inventory via the provided tracking methods
• Assists with record maintenance and filing
• Verify inventory is scanned in accurately – inbound and outbound on HPP/VAS
• Creating picks properly with minimal errors
• Getting the week closed on Monday
• Follow health, safety, and cleanliness standards
• Handle other duties as assigned by supervisor

Additional Responsibilities:

• Excellent attendance and punctuality for an hourly role
• Demonstrate ability to use verbal and written communication effectively
• Utilize soft skills dealing with customers

Requirements

Qualifications:

• High School Diploma or GED required
• 2 - 3 years of experience in customer service or phone order entry role preferred
• High degree of professionalism required
• Good computer skills, including Word and Excel. Experience with Access preferred
• Experience with Warehouse Management Systems preferred
• Must be able to prioritize and perform position responsibilities accurately and to deadline.
• Ability to work calmly and professionally under pressure
• Helpful/cooperative attitude and a team player
• Pleasant phone voice that projects responsiveness and sincerity
• Ability and initiative to implement process improvements
• Ability to communicate effectively in the English language
• Ability to perform basic mathematical calculations
• Ability to balance productivity, quality, and safety
• Ability to work in a fast-paced environment

Working Conditions:

• This role is office-based and occasionally operates in a wet and cold/refrigerated environment (usually 38 degrees F) located within a manufacturing, warehousing, and production-type facility. Must be able to withstand cold temperatures for the duration of the shift when necessary
• Ability to walk the production floor when the job requires

Qualifications:

• High School Diploma or GED required
• 2 - 3 years of experience in customer service or phone order entry role preferred
• High degree of professionalism required
• Good computer skills, including Word and Excel. Experience with Access preferred
• Experience with Warehouse Management Systems preferred
• Must be able to prioritize and perform position responsibilities accurately and to deadline.
• Ability to work calmly and professionally under pressure
• Helpful/cooperative attitude and a team player
• Pleasant phone voice that projects responsiveness and sincerity
• Ability and initiative to implement process improvements
• Ability to communicate effectively in the English language
• Ability to perform basic mathematical calculations
• Ability to balance productivity, quality, and safety
• Ability to work in a fast-paced environment

Working Conditions:

• This role is office-based and occasionally operates in a wet and cold/refrigerated environment (usually 38 degrees F) located within a manufacturing, warehousing, and production-type facility. Must be able to withstand cold temperatures for the duration of the shift when necessary
• Ability to walk the production floor when the job requires