Shipping and Receiving Agent

Skilled Workforce; Franklin (TN); On-site; USD 32,000 - 46,000; Full time

Job summary

Skilled Workforce in Franklin, TN is seeking a Receiving and Inventory Clerk to support our purchasing operations under the Purchasing Supervisor. You will physically receive deliveries, verify packing slips, process invoices, label stocked parts, and maintain an organized loading dock.

Proficiency with Microsoft Office and Crystal Reports is preferred; a valid Tennessee driver’s license is required. This role emphasizes accuracy, punctuality, and good communication with vendors and internal

Qualifications

• High School Diploma or GED with some related education.
• Experience in shipping/receiving; inventory, deliveries, and vendor management.
• Proficient with Microsoft Office applications.
• Must have a valid TN driver’s license.

Responsibilities

• Receive and process invoices through data entry while ensuring the invoice is complete and totals are accurate.
• Physically receive deliveries and label stocked parts.
• Maintain and organize the loading dock and ensure necessary labels and equipment are available.
• Perform daily/weekly/monthly cycle counts and generate reports.
• Coordinate with end users for Return Merchandise Authorizations and returns.
• Verify packing slips against purchase orders and resolve shipment errors.
• Monitor and track packages and keep records of shipped items.
• Use Crystal Reports to modify and develop reports.

Skills

Strong organizational skills

Good problem-solving skills

Speak clearly

Customer service skills

TN driver’s license

Ability to work with little supervisor

Education

High School Diploma or GED

Tools

Microsoft Office

Crystal Reports

Job description

Position Report to: Purchasing Supervisor

Principal Job Functions:

• Physically receives deliveries of orders issued in our database systems. Additional electronic receiving is done for Purchase Orders processed in the database.
• Receive and process invoices through data entry while ensuring the invoice is complete and totals are accurate.
• Create all of the relevant Labels for stocked parts and apply them to the received parts.
• Manage/file/record/stamp the hard copies and process the electronic documents related to these Purchase Orders. Hard copies are delivered daily to Accounts Payable (Myatt).
• Retrieves invoices electronically to assemble the final Purchase Order packet and document the transactions in the database.
• Communicates with recipients on merchandise received (Myatt). Coordinate with end users for Return Merchandise Authorizations, Core Returns, and any other type of shipments.
• Keeps the receiving docks well organized, clean, and safe while making sure necessary labels, equipment, materials, and supplies are always available (Myatt).
• Daily cycle counts and generate reports (Daily, Weekly, Monthly).
• Change and develop reports in Crystal Reports
• Assist in quarterly physical inventories
• Prepare and maintain files of shipments sent and received
• Verify packing slip against the purchase order
• Verifies receipt of items by comparing items received to items ordered, resolves shipments errors with suppliers
• Monitor and track packages and keep records of shipped items
• Maintain records of damaged goods that have been received
• Communicate directly to recipients about merchandise received within the organization in a timely manner.
• Prepare calculations for rates based on weight and shipping zones
• Maintain and monitor Return Merchandise Authorization (RMA) with vendors
• Lift and move heavy items/packages as required
• Use a computer as needed for email, internet information, and Microsoft Office documents to create entries and maintain an electronic log of incoming and outgoing packages
• Maintain a busy loading dock in good order, including all necessary labels, equipment, materials, and supplies
• Strong organizational skills

Physical Requirements with or without reasonable accommodations:

• Physical activity includes but not limited to, sitting, standing, lifting, reaching, walking, writing, carrying, grasping, holding, clarity or vision, speaking, and listening.
• Must be able to operate office equipment, including but not limited to telephone system, computer system, printer, copy machine, adding machine, and camera equipment.

Other Requirements:

• Ability to work assigned schedule and work overtime as needed
• Respond to emergencies (such as reporting to work early/staying late due to bad weather)
• Maintains effective working relationships with all levels of employees
• Maintain confidentiality
• Understand and carry out detailed written or verbal instructions
• Perform arithmetic calculations
• Receives, count products, and accurately reports figures
• Have good problem-solving skills
• Speak clearly and distinctly
• Work with little supervision
• Perform repetitive work
• Practice good customer services skills
• Meet required deadlines
• Must adhere to all safety rules
• Ability to make oral presentations
• Ability to compose a written document
• Have a valid TN driver’s license

Recommended Preparation for Employment:

High School Diploma or GED with some continuing education in a related field.

Experience in a shipping/receiving environment with experience managing inventory, deliveries, and dealing with vendors, preferable in a transit or similar operating environment. A viable combination of education, training, and experience may be considered.

Must be proficient with all Microsoft Office applications.