Shipping and Packaging Assistant

The Olive Press; California (MO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401k Matching

PTO (Paid-Time-Off)

Paid holidays

Employee Discounts

Job summary

The Olive Press is seeking a Shipping & Packaging Assistant to oversee hands-on warehouse duties, order fulfillment, shipping, and logistics. You will pack and ship domestic orders, assist with inventory, transfers, and daily warehouse operations, while staying detail-oriented in a fast-paced setting.

The role requires strong organizational skills, safety awareness, and the ability to adapt to changing priorities.

Qualifications

• Must be at least 18 years old.
• Valid California driver’s license with a satisfactory driving record.
• 1–2 years of shipping, warehouse, order fulfillment, or logistics experience.
• Experience with UPS shipping systems.
• Forklift experience and/or certification is a plus.
• Strong attention to detail, organization, and time management skills.
• Good written and verbal communication skills.
• Ability to work effectively independently and as part of a team.

Responsibilities

• Pick, pack, label, and prepare domestic orders for shipment (Club, e-commerce, tasting room, wholesale).
• Process shipments through UPS and other shipping systems.
• Verify order contents, quantities, shipping information, and packaging prior to shipment.
• Package products to minimize damage during transit.
• Assist with shipping issues, order discrepancies, and returns.
• Maintain an organized and efficient packing and shipping area.
• Communicate with internal teams regarding orders and fulfillment needs.
• Provide customer support by phone and email about orders and returns.

Skills

Attention to detail

Organization

Time management

Communication skills

Teamwork

Independent work

Adaptability

Learn new systems

Tools

UPS shipping systems

Forklift (certified)

Job description

Shipping & Packaging Assistant -The Olive Press

Under the supervision of the Warehouse Manager, the Shipping & Packaging Assistant performs hands‑on warehouse, order fulfillment, shipping, and logistics functions. This position is responsible for accurately and efficiently packing and shipping domestic customer orders, assisting with inventory management, coordinating product transfers, and supporting daily warehouse operations.

The successful candidate is detail-oriented, organized, dependable, safety‑conscious, and comfortable working in a fast‑paced environment where priorities may change throughout the day.

ESSENTIAL DUTIES & RESPONSIBILITIES

Shipping & Order Fulfillment

• Pick, pack, label, and prepare domestic customer orders for shipment, including Club, e-commerce, tasting room, wholesale/corporate, and other orders.
• Process shipments through UPS and other applicable shipping systems.
• Verify order contents, quantities, shipping information, and packaging prior to shipment.
• Package products appropriately to minimize damage during transit.
• Assist with shipping issues, order discrepancies, and returns.
• Maintain an organized and efficient packing and shipping area.

Customer & Internal Support

• Communicate with the Club, Tasting Room, Warehouse, and other internal teams regarding orders and fulfillment needs.
• Provide occasional customer support by phone and email regarding orders, shipping questions, general inquiries, and returns.
• Communicate professionally with customers, coworkers, vendors, and delivery personnel.
• Escalate customer or order issues to the appropriate manager.

Inventory & Warehouse Operations

• Assist with inventory counts of products, packaging materials, raw materials, and shipping supplies.
• Monitory inventory levels and communicate replenishment needs to the Warehouse Manager.
• Receive, organize, stage, and stock incoming products and supplies.
• Maintain clean, organized, and safe warehouse, packing, and storage areas.
• Safely handle olive oil, balsamic products, merchandise, packaging materials, and other warehouse items.

Transfers & Logistics

• Coordinate product and supply transfers between the warehouse and tasting rooms. Asist with receiving, pulling, staging, delivering, and documenting transfers.
• Verify products and quantities associated with transfers and deliveries.
• Operate company vehicles as required and authorized for business purposes.

Returns & Documentation

• Receive and accurately document customer returns.
• Inspect returned products and communicate discrepancies or damaged goods to the appropriate manager.
• Assist with return processing and maintaining accurate records.

Additional Responsibilities

• Maintain a clean, organized, and safe work environment.
• Assist with special projects and other duties as assigned.
• Demonstrate flexibility and willingness to assist withbusiness needs.

QUALIFICATIONS

Experience, Knowledge, and Skills

• Must be at least 18 years old.
• Valid California driver’s license with a satisfactory driving record
• Previous shipping, warehouse, order fulfillment, or logistics experience preferred; 1-2 years of experience is a plus.
• Experience with UPS shipping systems preferred.
• Experience withinventory, order management, or warehousesystems is a plus.
• Forklift experience and/or certification is a plus.
• Strong attention to detail , organization, and time management skills.
• Good written and verbal communication skills.
• Positive attitude,strong work ethic and dependable work habits.
• Ability to work effectively independently and as part of a team.
• Willingness to learn new systems, processes, and skills.
• Ability to prioritize tasks and adapt to changing business needs.
• Strong problem solving skills and ability to manage multiple tasks accurately in a fast-paced environment.
• Ability to interact professionally with customer, coworkers, vendors, and business partners.

PHYSICAL DEMANDS

• Work in a warehouse environment with fluctuating temperatures and moderate to high noise levels.
• Frequently stand, walk, bend, twist, reach, squat, and maneuver throughout the warehouse.
• Occasionally use a desktop computer, keyboard, and mouse.
• Frequently use a step ladder to reach items above and below shoulder level.
• Frequently lift and carry items weighing approximately 11-50 pounds and occasionally/infrequently handle items weighing more than 50 pounds.
• Push and pull items and loaded pallets using a pallet jack, including pallets containing approximately 14-56 cases.
• Safely handle and move cases of olive oil, balsamic products, merchandise, packaging materials, and other warehouse items.
• Perform repetitive packing, lifting, carrying, reaching, and material handling activities throughout the workday.

BENEFITS & PERKS

• Medical, Dental, Vision
• Life Insurance
• FSA (Flexible Spending Accounts)
• 401k Matching
• PTO (Paid-Time-Off)
• Paid holidays
• Employee Company Discounts

PAY RANGE

$17.00 - $19.00/hour (Depending on Experience) *Please note that actual pay may vary within the range based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.