Shipping and Logistics Manager

Live Nation, Inc; Northern, New York (KY, NY); Hybrid; USD 65,000 - 105,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Paid time off

Job summary

Live Nation Entertainment is seeking a Shipping and Logistics Manager to oversee global shipment activities, coordinate with internal teams and distributors, and optimize costs while ensuring regulatory compliance and accurate invoicing.

The role requires 3–5 years in shipping/logistics, familiarity with major carriers, HS codes, and inventory software like SAP/Xero, with strong Excel skills and attention to detail.

Qualifications

• 3–5 years of shipping and logistics experience.
• Bachelor's degree in a related field preferred but not required.
• Familiarity with freight, UPS, FedEx and DHL domestically and internationally.
• Knowledge of HS Codes and commercial invoices.
• Experience with SAP, Xero, or similar inventory software.
• Strong mastery of Excel.

Responsibilities

• Manage and coordinate all shipment activities across all lines of business, domestic and international.
• Collaborate with departments, 3P distributors, and partners to ensure timely, cost-efficient delivery.
• Ensure shipments comply with interstate laws and regulations.
• Respond to shipping complaints, lost items, and damages.
• Coordinate with vendors and warehouses on documentation to match receiving logs.
• Receive and transfer product for correct location and invoicing.

Skills

Shipping logistics experience

Excel proficiency

Analytical thinking

Deadline-oriented

Communication skills

Education

Bachelor's degree in Supply Chain/Business Administration/Logistics

Tools

SAP

Xero

Job description

**THE ROLE**Merch Traffic is currently hiring a Shipping and Logistics Manager. This person will be responsible for tracking purchasing orders, coordinating shipping from suppliers to multiple locations worldwide, and completing receipts in our inventory software. They will lead the logistics strategy and collaborate across multiple departments and partners to create shipping programs that deliver best in class supply chain network and costs to events, retailers, and customers, while preserving financial sustainability and operational efficiency.**WHAT THIS ROLE WILL DO*** Manage and coordinate all shipment activities across all lines of business, domestic and international;* Work across all departments, 3P distributors, and other parties to ensure product gets to the right place, on time, and at the best possible cost;* Ensure all shipments are compliant with interstate traffic laws and regulations;* Respond to shipping complaints, lost items, and damages;* Work with vendors and warehouses on proper documentation to match receiving logs;* Receive and transfer product so location and invoicing is correct;* Monitor production team open purchase orders to ensure timely receiving of goods.* 3 to 5 years of previous shipping and logistics experience;* Bachelor's degree in a related field (Supply Chain Management, Business Administration, Logistics, or similar) preferred but not required;* Familiarity with freight, UPS, FedEx, and DHL, both domestically and internationally;* Knowledge of Harmonized System (HS) Codes and completing commercial invoices;* Experience with SAP, Xero, or similar inventory software;* Strong mastery of Excel;* Detail and deadline-oriented, with strong follow through;* Strong analytical and problem-solving skills;* Thrives in fast-paced, high-demand environment;* Excellent written and verbal communication skills required;* Possess a positive work attitude with the ability to work on many projects at one time;* Work experience in entertainment and/or music industries a plus.**BENEFITS & PERKS**Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:**HEALTH**: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.*Recognized for seven years as a Great Place to Work(R) and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations.We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program.There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.*