Shipping Administrator

Kimberly-Clark; Tennessee; On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Incentive Pay bonus

Free product when safety goals are met

Job summary

Kimberly-Clark Loudon Mill is seeking a Customer Service Administrator to oversee day-to-day materials flow, shipping coordination, and stakeholder communication. You will work with Manufacturing, Staff Distribution, and Customer Service to meet mill objectives while maintaining safety and efficiency.

The role emphasizes on-site responsibilities with a rotating 12-hour shift, strong SAP and logistics tool usage, and collaboration with multiple internal teams and distributors to ensure accurate

Qualifications

• Must be 18+ and authorized to work in the United States.
• High school diploma or GED or equivalent.
• 1+ years of continuous work experience.
• Prior similar role experience with fast-paced environment.
• Basic computer knowledge and math skills.
• Self-motivated with strong organizational skills.
• Continuous Improvement mindset with action orientation.
• Ability to work 12-hour rotating shifts including nights, weekends, overtime.

Responsibilities

• Demonstrate safety as a value by supporting mill safety initiatives.
• Manage on-site and off-site raw materials and finished goods data.
• Generate daily flow plan of finished goods using SAP.
• Review and manage trailer pool for daily targets.
• Coordinate RF/RM/Broke/ Virgin transport using Trailer Management.
• Use PIMS to monitor asset production rates and adjust orders.
• Schedule loading of customer orders via SAP Outbound Shipping Monitor.
• Coach 3rd party contractors in day-to-day work and safety issues.
• Interface with multiple internal teams and external distributors.
• As needed, contribute to other Material Flow functions.

Skills

Safety compliance

SAP

Microsoft Office

Logistics coordination

Transportation coordination

Customer service

Multitasking

Team coordination

Education

High school diploma or GED

Tools

Trailer Management

SAP Outbound Shipping Monitor

PIMS

Job description

Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®[local brands can be input here, be sure to use register sign ®]. At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact.

You were made to create Better Care for a Better World: you’re a problem-solver – a connector – someone who thrives on creating order from complexity and drives continuous improvement. You see the big picture while mastering the details, ensuring that every product, process, and partnership flows with precision and purpose. You live your life in alignment with the highest values of integrity, efficiency, and collaboration, always working to turn today’s challenges into tomorrow’s success stories. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

About You

In one of our manufacturing roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

In this role you will be accountable for the day-to-day activities in a Customer Service Administrator role to achieve the mill objectives. You will work directly with the Manufacturing teams, Staff Distribution/Deployment, Staff Customer Service, Corporate Transportation, Staff Planning, Sales, and Distributor Customers both internal and external. This position reports to the Logistics Leader.

Principal Accountabilities

Accountabilities include but are not limited to

• Demonstrate safety as a value by performing all responsibilities in a safe manner. Contribute to the safety and well-being of all personnel by actively supporting and participating in mill safety initiatives

• Manage on-site and off-site raw materials, finishing supplies, and/or finished goods including tracking, reconciling, and reporting

• Generate daily flow plan of finished goods using SAP

• Review and manage trailer pool to target daily, both at the mill and the outside warehouses

• Use Trailer Management to coordinate RF/RM/Broke/ and Virgin transportation activities

• Use PIMS to monitor assets production rates to adjust orders as needed

• Use SAP Outbound Shipping Monitor to schedule the loading of customer orders and stock transfers

• Coach 3rd party contractors in their day-to-day work, addressing safety issues that arise

• Understand all material flow work and can coach 3rd party contractors in internal control procedures, loading requirements, and how to use dock locks etc.

• Manage the driver window

• Ensure all incoming vitals are received in SAP in a timely manner

• Prioritize the unloading of vitals to limit trailer detention

• Ensure the stores after hours receiving process is followed

• Support the mill in off shifts to get vitals or parts into the mill (for example, opens an outside warehouse)

• Use PIMS to monitor assets production; Adjust pick up time with carriers as needed

• Run load ahead report to ensure there are loads available for loading

• Coordinate the loading of TM3 and TM4 parent rolls to match paper machine schedule (for example, exports and Convermat)

• Communicate any shipping issues with Central Transportation

• Work with Staff Customer Service to ensure all orders are completed in a timely manner and correctly

• As needed, the incumbent may be asked to contribute in other Material Flow functions

Shift/ Schedule: 12-hour Rotating Shift (6:00 am – 6:00 pm or 6:00 pm – 6:00 am). Schedule rotation follows Operations rotating shift pattern

To succeed in this role, you will need the following qualifications

• Are 18 years or older and authorized to work in the United States,

• Have a state and/or US Department of Education accredited high school diploma, GED Grade 12 certificate.

• Have 1+ years of continuous work experience.

• Have prior experience in a similar role with the ability to balance multiple, shifting priorities, and work in a fast-paced environment.

• Have basic computer knowledge, mechanical aptitude and good math skills.

• Are a self-motivated, self-directed individual with exceptional organizational skills.

• Are Continuous Improvement focused with ability to originate action to improve existing conditions and processes.

• Can maintain a work schedule of 12-hour rotating shifts, including nights, weekends, holidays and overtime with periodic flexing of schedule to meet business needs, including but may not be limited to the need to cover a counterpart’s day or rotating shift.

• Can pass a pre-employment assessment and a pre-employment drug + background screening

• Can pass post-offer / pre-hire Physical Abilities Test (PAT)

• Ability to interface with other Admin, Technicians and Day Resources

• Ability to participate as part of the Loudon Mill High Performance Work System

• Ability to lead task teams and interface with all areas of the mill

Preferred:

• Prior experience in a similar role with the ability to balance multiple, shifting priorities, and work in a fast-paced environment

• Relevant advance educational degree

• Prior working knowledge of Microsoft Office programs, SAP, Trailer Management and Plant Apps

Led by Purpose. Driven by You.

Total Benefits

We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you.

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com

Great support for good health

with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts

to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options

to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support

to continue your education, adopt a child, relocate, or even find temporary childcare.

• K-C Loudon Mill offers an Incentive Pay bonus each quarter

• K-C Loudon Mill gives away free product (bath/facial tissue or Hand Towels) for months where safety goals are met

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompassesthe experiences of our consumers.When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of local policies.

Employment is subject to verification of pre-screening tests which may include drug screening, background check, and DMV check.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

Starting Hourly Wage: $22.76 USD

At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. This position is eligible for the starting wage listed above, overtime pay and available pay increases within your first year. You’ll also enjoy a full benefits package, including our 401(k) and Profit-Sharing plan. Please note that the stated pay rate applies to US locations only.

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.

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