Shipping Account Coordinator

Farouk Systems Inc; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Farouk Systems Inc. is seeking a Logistics Coordinator to coordinate transportation logistics for domestic and international shipments. You will expedite outbound shipments and train others on shipping processes, ensuring on-time delivery and accurate feedback to customers.

Responsibilities include routing, SAP order processing, Bills of Lading, and collaboration with internal sales and shipping teams. The role requires communication skills, adherence to safety practices, and problem-solving

Qualifications

• High school diploma or GED required; 2+ years in warehouse/manufacturing.
• Must read and write in English and perform basic math.
• Previous experience in a related position preferred.

Responsibilities

• Coordinate outbound truck routing, scheduling, monitoring and loading shipments on ship date.
• Manage transportation routing with third-party logistics providers and web-based tools.
• Serve as SME for parcel shipping systems including UPS, FedEx and others.
• Process customer orders in SAP: create delivery orders, transfer orders, allocate materials, check inventory.
• Create Bills of Lading and maintain daily shipment logs.
• Coordinate shipments with motor freight carriers and liaise with internal teams to ensure on-time delivery.

Education

High school diploma or GED

2+ years’ experience in Warehouse/Manufacturing

Read and write in English

Basic mathematical computations

Tools

Excel

Microsoft Word

Outlook

Job description

Responsible for coordinating the transportation logistics for domestic and international shipments for all Farouk Systems, Inc. accounts. In addition, is responsible for expediting outbound shipments in support of on-time delivery goals. People in this role must be able to consistently demonstrate knowledge of all shipping processes and procedures and be able to train others in performing core shipping functions

Duties & Responsibilities:

• Manage outbound truck routing logistics. Responsible for scheduling, monitoring and loading outbound shipments on the scheduled ship date.
• Manage transportation routing via third-party logistics providers, to include utilizing web-based applications to coordinate outbound shipment.
• Subject matter expert for all parcel shipping systems related to processes and procedures. Includes UPS, FedEx and other parcel transport providers.
• You must be able to independently process customer orders using the SAP system. Basic SAP requirements include but are not limited to the following:
  • Create Customer Delivery Orders
  • Create Transfer Orders
  • Allocate materials to orders as needed
  • Check inventory status for orders to ensure product is available and is in shippable status.
• Create Bills of Lading in preparation of customer order pick-up.
• Maintain and publish daily shipment logs.
• Maintain traffic log
• Coordinate shipments with motor freight carriers.
• Serves as the liaison between internal sales team and the shipping department.
• Provide customers with complete, accurate and timely feedback on orders and shipment details.
• Responsible for scheduling and coordinating both Domestic and International freight forwarder transactions for customers.
• Work closely with customer logistics, receiving and shipping personnel to ensure timely product delivery.
• Resolve customer complaints, concerns and requests.
• Coordinates movement of customer orders with internal sales team.
• Solicit shipping rates and make decisions on carrier use.
• Liaison with production manager to check production schedules and product availability.
• Develop accurate outbound shipping documentation for all domestic outbound shipments, to include system or manually generated bills of lading and packing lists.
• Support, promote, and drive 6S initiative in the Distribution Department.
• Must demonstrate safe work habits at all times in a fast-paced work environment.
• Must be able to effectively communicate with peers and across all internal departments effectively in a professional manner. Areas of importance: interpersonal skills; communication skills; decision making skills; and organizational skills.
• Perform all processes and procedures related to on-time fulfillment of international shipments, up to and including invoicing international orders when required.
• Must be self-motivated, a self-starter with a sense of urgency and timeliness in performing their duties with minimal supervision.
• Willingly looks for and shares ideas in the development of enhancing current methods and procedures within the department and in complimentary departments. Exhibit problem solving skills and is customer focused.
• Offers ideas and suggestions for improving our safety and health programs
• All other duties that are asked for by management are to be done for the best interest of the company, its customers and its employees.
• Must consistently maintain or exceed department productivity/accuracy goal.
• Other duties as assigned.

Education & Experience:

• High school diploma or GED
• 2+ years’ experience in a Warehouse and Manufacturing facility.
• Must be able to read, write, in English
• Must be able to independently demonstrate the ability to solve basic mathematical computations.
• Previous experience in a related position
• Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods
• Bilingual (English/Spanish) a plus

Skills & Abilities:

• Must be able to stand 8 hours or more daily
• Must be able to lift or carry 10-26 lbs repeatedly through the day
• Knowledge of Excel, Microsoft Word, Outlook