Shipper (Weekdays/Part-Time)

ROAD iD; Covington (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Complimentary lunch on Wednesdays

Year End Bonus Opportunity

Competitive PTO Policy

Job summary

ROAD iD is seeking a part-time Shipper to support its Fulfillment Team in Covington, KY. The role offers weekday daytime shifts (7:30 AM - 3:30 PM) with potential minor adjustments based on volume and efficiency. You will pull, pack, and ship items and help organize the warehouse.

You’ll monitor third-party channels, review orders, and assist with issue resolution using Asana, Slack, Shopify, and related tools. This position suits someone who values work/life balance and teamwork.

Qualifications

• Proficient with Google Workspace, and instant messaging platforms such as Slack. Experience with Asana, or other digital project management platform
• Previous experience working in Fulfillment, Shipping, Packing, and / or a Warehouse environment, including experience with fulfillment or shipping tools such such as warehouse management systems, shipping label platforms, barcode scanners, and order management systems
• Experience working with third-party shipping channels or resolving carrier issues, such as tracking delays, shipment exceptions, or handoffs with external shipping partners, is a plus
• Experience with Shopify and Fulful tools are a plus
• Ability to stand and sit for extended time periods, regularly lift 5 pound items, and able to lift items up to 40 pounds on occasion.
• Eligible to work in the United States

Responsibilities

• Pull, pack, and ship customer items
• Assist with the organization of the warehouse and products
• Help monitor all third party channels to make sure all shipments go out on time
• Review Fulfil sales exceptions, failed orders, and draft orders daily
• Help investigate issues, document notes in order timelines, and assist with the escalation of unresolved items via Asana tickets
• Assist in resolving general order issues (cancellations, remakes, missing labels, expedited shipping requests), and monitoring Slack/Asana and customer service queues for problems
• Support the resolution of shipping exceptions in Fulfil, including failed pushes to Shopify, tracking updates, and channel-specific quirks (e.g., Chewy)
• Assist in monitoring daily dashboard metrics (customer service holds, remakes, waiting orders, workstation issues, end of day manifest totals)
• Help pepare and reconcile end-of-day shipping manifests (DHL, USPS, Chewy, UPS) against dashboard totals
• Embrace and contribute to ever evolving fulfillment processes
• Coordinate that all mail is in designated areas and picked up before shift's end
• Perform other related duties as assigned

Skills

Google Workspace

Slack

Asana

problem-solving

collaboration

Tools

Slack

Asana

Shopify

Warehouse Management System (WMS)

Shipping label platforms

Barcode scanners

Order management systems

Job description

Are you looking to join a team that encourages purpose over profit? ROAD iD is hiring a part-time Shipper to support our highly efficient and collaborative Fulfillment Team. This role is perfect for anyone seeking the chance to make a difference AND enjoy work/life balance. As a Shipper, you'd work weekday shifts on a part-time basis. Regular shifts fall weekdays from 7:30 AM - 3:30 PM. There could be slight time adjustments based on volume and work efficiencies.

Job dutiess would include:

• Pull, pack, and ship customer items


• Assist with the organization of the warehouse and products


• Help monitor all third party channels to make sure all shipments go out on time


• Review Fulfil sales exceptions, failed orders, and draft orders daily


• Help investigate issues, document notes in order timelines, and assist with the escalation of unresolved items via Asana tickets


• Assist in resolving general order issues (cancellations, remakes, missing labels, expedited shipping requests), and monitoring Slack/Asana and customer service queues for problems


• Support the resolution of shipping exceptions in Fulfil, including failed pushes to Shopify, tracking updates, and channel-specific quirks (e.g., Chewy)


• Assist in monitoring daily dashboard metrics (customer service holds, remakes, waiting orders, workstation issues, end of day manifest totals)


• Help pepare and reconcile end-of-day shipping manifests (DHL, USPS, Chewy, UPS) against dashboard totals


• Embrace and contribute to ever evolving fulfillment processes


• Coordinate that all mail is in designated areas and picked up before shift's end


• Perform other related duties as assigned

This is the opportunity you've been waiting for! ROAD iD Brands is a company that embraces our "Why" - to save lives, provide peace of mind, and fuel adventure. This is a unique chance to join a fun, fast-growing company that thrives on making a positive impact in the world. We're based in the historic Arts district of Covington, KY.

Requirements

WHO YOU ARE

You are self-motivated and self-directed. You're someone others can rely on, with a passion for problem-solving and collaboration. In addition, you have (and will be able to demonstrate) the following job requirements:

• Proficient with Google Workspace, and instant messaging platforms such as Slack. Experience with Asana, or other digital project management platform


• Previous experience working in Fulfillment, Shipping, Packing, and / or a Warehouse environment, including experience with fulfillment or shipping tools such such as warehouse management systems, shipping label platforms, barcode scanners, and order management systems


• Experience working with third-party shipping channels or resolving carrier issues, such as tracking delays, shipment exceptions, or handoffs with external shipping partners, is a plus


• Experience with Shopify and Fulful tools are a plus


• Ability to stand and sit for extended time periods, regularly lift 5 pound items, and able to lift items up to 40 pounds on occasion.


• Eligible to work in the United States

Benefits

• Complimentary lunch is provided to all team members on Wednesdays


• Year End Bonus Opportunity


• Competitive PTO Policy