Shipper Performance Coach: Data-Driven Logistics Optimizer

Amazon Inc.; Tempe (AZ); On-site; USD 62,123,000 - 83,612,000; Full time

Benefits offered by this job

EAP

Mental Health Support

Medical Advice Line

401(k) matching

Job summary

Amazon Inc. is seeking a Shipper Performance Coach to enhance the shipper experience for vendors and sellers, evaluate network defects, and implement performance improvements. You will analyze data, coach underperforming shippers, and collaborate across teams to promote best practices and drive measurable improvements in efficiency.

You will work with cross-functional partners to report on metrics, influence processes, and support a fast-paced, metrics-driven logistics environment at scale.

Qualifications

• 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel)
• High school or equivalent diploma
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Are 18 years of age or older
• 2+ years of experience in logistics, transportation, supply chain operations, or vendor/partner management
• Ability to work a flexible schedule including occasional evenings or weekends to support shipper partners across time zones

Responsibilities

• Analyze shipper performance data and identify areas for improvement
• Develop and implement coaching strategies for underperforming shippers
• Create actionable recommendations to enhance shipper efficiency and compliance
• Collaborate with cross-functional teams to drive best practice adoption
• Manage performance metrics and report on progress to key stakeholders

Skills

Flexibility

Time management

Education

High school diploma

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Amazon Inc. is seeking a Shipper Performance Coach to enhance the shipper experience for vendors and sellers, evaluate network defects, and implement performance improvements. You will analyze data, coach underperforming shippers, and collaborate across teams to promote best practices and drive measurable improvements in efficiency.

You will work with cross-functional partners to report on metrics, influence processes, and support a fast-paced, metrics-driven logistics environment at scale.