SHIPMENT QUALITY ASSURANCE SPECIALIST

CROSSMARK; Forest Park (GA); On-site; USD 58,000 - 80,000; Full time

Job summary

CROSSMARK is seeking a Shipment Quality Assurance Specialist in Forest Park, GA. The role involves conducting shipment audits to ensure compliance with company standards, requiring strong analytical skills and the ability to work independently. Applicants should possess a high school diploma and relevant experience in auditing or quality assurance.

Qualifications

• Two years of auditing/bar code scanning experience preferred.
• Ability to navigate company provided devices and applications.
• Understanding of field operations processes and company policies.

Responsibilities

• Complete shipment audits via data collection and surveys.
• Perform assessments of truck shipments through visual observations.
• Follow safety protocols and develop relationships with associates.

Skills

Communication

Analytical Skills

Decision-Making

Education

High School Diploma or equivalent

Tools

MS Office Suite

Mobile Device Applications

Job description

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Overview

Under the supervision of the Regional Manager, the Quality Assurance Specialist will be completing shipment audits through detailed data collection, completing surveys, and submitting photos. A successful QA Specialist can work independently, be a confident decision-maker, and quickly build rapport with the DC leadership and associates.

• Learn and maintain detailed knowledge of all field operations processes and company policies.
• Perform assessments of truck shipments at designated DC via visual observations, answering standard survey questions, and taking photos.
• Analyze to determine whether shipments meet requirements.
• Develop and maintain a collaborative professional relationship with management and associates.
• Follow all company and distribution centers' safety protocols.
• Complete and submit all data collection surveys/photos in a specified time frame.
• Complete training in all field related services and procedures.
• Perform other related duties as assigned.
  
  

Job Posting

Overview

Under the supervision of the Regional Manager, the Quality Assurance Specialist will be completing shipment audits through detailed data collection, completing surveys, and submitting photos. A successful QA Specialist can work independently, be a confident decision-maker, and quickly build rapport with the DC leadership and associates.

Essential Duties And Responsibilities

• Learn and maintain detailed knowledge of all field operations processes and company policies.
• Perform assessments of truck shipments at designated DC via visual observations, answering standard survey questions, and taking photos.
• Analyze to determine whether shipments meet requirements.
• Develop and maintain a collaborative professional relationship with management and associates.
• Follow all company and distribution centers' safety protocols.
• Complete and submit all data collection surveys/photos in a specified time frame.
• Complete training in all field related services and procedures.
• Perform other related duties as assigned.
  
  

This job description does not imply that the above functions are the only tasks that may be performed. Individuals will be expected to follow any other job-related instructions and perform any other job-related tasks as directed by management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties.

Additional Requirements

Education/Experience : High School Diploma or equivalent and two years of auditing/bar code scanning experience; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the job responsibilities.

Computer Skills: Ability to use and navigate on a company provided computer and mobile device applications. Proficient skills with MS Office Suite programs; Excel.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform their major job responsibilities.

While performing the duties of this job, the associate is:

• Regularly required to use hands to handle or feel objects, tools/controls, and reach with hands or arms.
• Frequently required to talk, listen, and read instructions on a mobile phone and/or printed on paper.
• Frequently required to walk, kneel, squat, bend and stoop. May at times need to lift and/or move up to 50 pounds.
• Regularly required to view items at both an extremely close and distance range and must be able to adjust and readjust focus.
  
  

Supervisory Responsibilities : None

Work Environment: Distribution Warehouse environment.

Travel Requirements : Limited travel; will need to travel for training orientation once a year.

Language Skills : English is the primary language skill; however, bilingual skills may be required based on business necessity.

Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Under the Americans with Disabilities Act (ADA), WIS is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to effectively perform the essential functions of the job. We are an Equal Opportunity employer.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Business Consulting and Services

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