Shipboard Workforce Planner

Carnival Cruise Line; Miami (FL); Remote; USD 50,000 - 70,000; Full time

Job summary

Carnival Cruise Line is seeking a Shipboard Workforce Planner to align business plans with workforce needs. This role involves creating forecasts, optimizing staffing, and providing strategic recommendations. The position allows for remote work with occasional travel to Miami headquarters, supporting a dynamic team environment.

Benefits

Health Benefits

Paid Time Off

Discounts

Development Resources

Qualifications

• Minimum 1 year forecasting or scheduling experience.

Responsibilities

• Develop and drive workforce planning efforts aligned with staffing objectives.
• Create and execute plans to optimize scheduling efficiencies.
• Maintain crew personnel system and respond to requests.

Skills

Microsoft Office

Analytical Skills

Interpersonal Skills

Communication Skills

Education

Bachelor’s degree

Tools

Excel

Job description

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Job ID 10562 Location Miami, FL Date posted 05/15/2025

The Shipboard Workforce Planner aligns the business plans with the workforce onboard. Create and analyze forecasts and other key performance indicators. Plan for shipboard staffing requirements based on historical trends, drivers, shrinkages, events, etc. The planner handles all inquiries in a timely manner, updates the system to maintain accuracy as needed, and provides future assignments to returning crew members.

Essential Functions:

1. Develop and drive workforce planning efforts that are aligned with long-term staffing objectives supporting business and operational needs.
2. Create and execute plans to optimize scheduling efficiencies to meet onboard operations, understanding supply chain and forecasting principles.
3. Provide strategic recommendations to operations and HR decision-makers on staffing needs and crew movement.
4. Maintain crew personnel system with crew arrival confirmations; respond promptly to requests from team members, shipboard crew, and Department Heads.
5. Prepare ad hoc reports and analysis as requested by department heads.
6. Identify actions or make recommendations regarding staffing deviations based on observations such as crew requests, schedule adjustments, or skill changes.

Qualifications:

• Bachelor’s degree required.
• Minimum 1 year forecasting or scheduling experience.

Knowledge, Skills, and Abilities:

• Proficiency in Microsoft Office and PC skills (intermediate to advanced in Excel).
• Logical and creative thinking abilities.
• Good interpersonal and organizational skills, detail-oriented, responsible, and reliable.
• Ability to work independently and as part of a team.
• Strong planning and analytical skills.
• Excellent written and verbal communication skills, flexibility, team orientation, willingness to learn, and customer service skills.
• Knowledge of crew management and scheduling systems is preferred.

Physical Demands: Must be able to remain stationary at a desk/computer for extended periods.

Travel: Less than 25% travel expected.

Work Conditions: Primarily in a climate-controlled environment with minimal safety hazards. This position is classified as “remote,” allowing full-time work from home with regular travel to Miami headquarters. Candidates should be located in FL, GA, TX, or NC, or within Carnival’s remote hubs.

Offers are made based on skills and experience. Carnival’s benefits include health, financial, paid time off, and other perks such as discounts and development resources.

About Us

At Carnival Cruise Line, our mission is to deliver safe, fun, and memorable vacations. We offer diverse experiences across our fleet, ensuring excitement and discovery. Join us for a career that fosters professional growth and community impact.

This role requires commitment to ethical and compliant culture, integrity, honesty, and respectful conduct. Carnival is an equal opportunity employer, committed to diversity and inclusion.