Shipboard Workforce Planner

Carnival; Miami (FL); Hybrid; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Shipboard Workforce Planner to optimize staffing and enhance operational efficiency. In this pivotal role, you will align workforce planning with business objectives, analyze staffing needs, and provide strategic insights to decision-makers. You will play a key role in ensuring that the crew's needs are met while maintaining efficiency and effectiveness in operations. The position offers a unique opportunity to work in a dynamic environment, where your contributions will directly impact the success of shipboard operations. If you're passionate about workforce planning and want to make a difference, this role is for you.

Benefits

Health Benefits

401(k) plan with company match

Paid Time Off

Complementary stand-by cruises

Tuition reimbursement

On-site preschool program

Wellness center access

Qualifications

• 1+ year experience in forecasting or scheduling is required.
• 2-3 years of workforce planning experience preferred.

Responsibilities

• Develop workforce planning aligned with long-term staffing objectives.
• Provide strategic recommendations on staffing needs and crew movement.

Skills

Forecasting

Scheduling

Analytical Skills

Interpersonal Skills

Communication Skills

Education

Associate's Degree

Bachelor's Degree

Tools

Microsoft Office

Crew Management System

Job description

The Shipboard Workforce Planner aligns the business plans with the workforce onboard. Create and analyze forecasts and other key performance indicators. Plan for shipboard staffing requirements based on historical trends, drivers, shrinkages, events, etc. The planner handles all inquiries in a timely manner, updates the system to maintain accuracy as needed, and provides future assignments to returning crew members.

Essential Functions:

• Develop and drive workforce planning efforts that are aligned with long-term staffing objectives in support of business plan and operational needs.
• Create and execute plans to optimize and/or improve scheduling efficiencies to meet business operations onboard. Understanding of supply chain and forecasting principles to determine future staffing needs and impact.
• Provide strategic recommendations to decision-makers in operations and HR on staffing needs and crew movement.
• Maintain crew personnel system with crew arrival confirmations; respond promptly to requests from team members, shipboard crew, and Department Head inquiries.
• Prepare ad hoc reports and analysis as requested by department head.
• Identify course of action or make recommendations relating to staffing deviations based on observations (Crew requests, Schedule Adjustments, Skill changes).

Qualifications:

• Associate's Degree
• Bachelor's Degree preferred
• Minimum 1 year forecasting or scheduling experience required
• 2-3 years of Workforce Planning experience preferred
• Demand planning, Scheduling staff, Six Sigma, Green Belt, Workforce planning experience preferred

Knowledge, Skills and Abilities:

• Microsoft Office and PC proficiency (intermediate to advance level with Excel)
• Ability to think logically and creatively.
• Good interpersonal and organizational skills, detail-oriented, responsible, and reliable.
• Able to work independently as well as part of a team.
• Good planning and analytical skills.
• Excellent written and verbal communication skills, flexibility, team orientation, ability and willingness to learn, great customer service.
• Knowledge of crew management system and scheduling optimization system preferred.

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

Travel: Less than 25% ship and shore-based travel.

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

• Health Benefits:
  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Additional programs include company paid term life insurance and disability coverage
• Financial Benefits:
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
• Paid Time Off
  • Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
  • Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
• Other Benefits
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement
  • On-site preschool program and wellness center at our Miami campus

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