Shift Workforce Coordinator: Frontline Ops & Attendance

Vertiv; Ironton (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Vertiv seeks a Shift Workforce Coordinator to support a 24/7 manufacturing operation on site. This role partners with Operations and reports to the HR Manager to oversee attendance, staffing coordination, and timekeeping.

You will act as a primary employee contact and help with access requests, benefit inquiries, and policy communications. Responsibilities include coordinating overtime, onboarding temporary staff, auditing timecards, generating workforce reports, and ensuring smooth handoffs

Qualifications

• High school diploma or GED required; associate degree preferred in HR, business administration, or operations.
• 3 years of experience in manufacturing, workforce administration, scheduling, payroll support, or HR coordination preferred.
• Experience with timekeeping, payroll, HRIS, or workforce management systems preferred.
• Strong customer service orientation and ability to handle confidential information with discretion.

Responsibilities

• Act as primary contact for employee questions and requests during shifts.
• Assist with attendance administration, PTO balances, payroll concerns, and benefits questions.
• Coordinate overtime, staffing, and onboarding of temporary employees with staffing agencies.
• Audit timecards, run attendance and workforce reports, and communicate results to supervisors and HR.
• Support onboarding, SOJT documentation, and training progress tracking.
• Maintain employee communications, job bids, postings, and policy-related information.
• Escalate serious concerns to supervisors or HR as needed and protect confidentiality.

Skills

Customer service orientation

Effective communication

Confidentiality and discretion

Organizational skills

Time management

Escalation judgment

Attention to detail

MS Office proficiency

Workforce/HRIS knowledge

Education

High school diploma or GED

Associate degree in HR / Business Admin / Operations

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft Teams

HRIS / payroll systems

Job description

Vertiv seeks a Shift Workforce Coordinator to support a 24/7 manufacturing operation on site. This role partners with Operations and reports to the HR Manager to oversee attendance, staffing coordination, and timekeeping.

You will act as a primary employee contact and help with access requests, benefit inquiries, and policy communications. Responsibilities include coordinating overtime, onboarding temporary staff, auditing timecards, generating workforce reports, and ensuring smooth handoffs