Shift Supervisor - Transit Unarmed Supervisor

Allied Universal; San Jose (CA); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability insurance

401(k) plan

Holiday pay

Job summary

Allied Universal is seeking a Shift Supervisor (Unarmed) in San Jose to oversee security operations for a high-profile client site. The role includes directing the security team on assigned shifts, enforcing policies, and responding to incidents to protect people and property.

The position requires a high school diploma or equivalent, valid driver's license, and relevant security experience. Excellent communication and leadership skills are essential, with emphasis on teamwork and adherence to

Qualifications

• High school diploma or equivalent required.
• Two years of verifiable work experience in security or related field preferred.
• Excellent customer service and communication skills.
• Ability to follow post orders and safety procedures.
• Capable of using MS Office for reporting.

Responsibilities

• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates
• Cross-training officers to increase versatility
• Suggest productivity and cost reduction measures
• Oversee staffing, scheduling and on-site training
• Ensure training and screening elements for security personnel are met
• Maintain overtime at minimum or designated level
• Inspect security personnel performance for contract compliance
• Assist in payroll, incident reports, and security surveys
• Perform other related operations and reporting tasks

Skills

Customer service

Poise under pressure

Oral & written communication

Team collaboration

Attention to detail

Education

High school diploma or equivalent

Associate degree or higher

Military service / National Guard

Police cadets experience

Tools

Microsoft Office

Job description

Overview

Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Shift Supervisor - Unarmed in San Jose. The Shift Supervisor will be responsible for the security of a high profile client’s facility, property, and surrounding campus for a designated shift. The Shift Supervisor performs general security duties as directed in the protection of persons and property and the enforcement of all applicable policies, rules, and regulations, as specified in post orders, and will deter criminal activity and misconduct.

Pay: 22.83

Responsibilities

• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates regarding the performance of their duties
• Cross-training officers to make them more versatile and run site efficiently
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations for positive and negative personnel actions for those under their direct supervision
• Oversee staffing, scheduling and on-site training for security officer assigned to his/her shift.
• Ensure that contract required training and screening elements for security personnel have been met
• Maintain overtime to minimum or to a predefined level designated by Allied Universal®
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)

Qualifications

• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Current and valid driver’s license
• Must possess one or more of the following:
• Associate’s degree of higher in any discipline
• Service in the active-duty military, military reserves, or National Guard
• Service in auxiliary police or police cadets
• Minimum of one (1) year verifiable and successful security experiences
• Minimum of two (2) years of verifiable work experience demonstrating the following:
• Excellent customer service skills
• Ability to maintain poise and self-control during emergency situations
• Capability of understanding and applying written and verbal orders, and of composing reports
• Effective oral and written communication skills; write informatively, clearly, and accurately
• Planning and organizing skills
• Proficiency with Microsoft Office Applications
• Problem solving skills
• Coaching, mentoring, motivating skills
• Active listening skills
• Encourage effective teamwork
• Assess and evaluate situations effectively
• Synthesize facts, concepts, principles
• Identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Setting and achieving goals
• Attending to detail

Preferred Qualifications

• Experience in Emergency Management Systems FEMA Incident Command Certification; ICO 100, 200, 300
• Working knowledge of EMS protocols, Medical First Responder or Emergency Medical Technician

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

PPO#14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1636296