Shift Supervisor Trainee

CVS Health Corporation; Ypsilanti (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health Corporation is seeking a Shift Supervisor Trainee to prepare for a supervisory role in a dynamic retail environment. This entry-level position involves managing store operations, providing excellent customer service, and completing essential training. Candidates should possess strong analytical and communication skills and be flexible with their schedules. The role offers part-time hours with competitive pay and a range of employee benefits.

Benefits

Affordable medical plans

401(k) with match

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Deductive reasoning and analytical skills required.
• Flexible schedule including mornings, overnights, weekends, and overtime.
• Retail experience preferred.

Responsibilities

• Supervise store crew activities and communicate effectively with staff.
• Assist customers with questions and promote CVS customer service culture.
• Lead store staff when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

Time left to apply: End Date: August 18, 2025 (30+ days left to apply)

Job requisition id: R0598525

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions:

1. Management

• Work effectively with store management and staff
• Supervise store crew activities through assigning, directing, and following up
• Communicate effectively with management and staff

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, thank)
• Handle customer relations issues per company policy to ensure positive shopping experiences
• Maintain customer/patient confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience

Education: High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29

Time type: Part-time

Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Benefits include affordable medical plans, 401(k) with match, employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: August 18, 2025

Qualified applicants with arrest or conviction records will be considered in accordance with laws.

About us

Our work experience reflects our culture, values, sustainability efforts, recognition programs, and our people. Our employees are disciplined, hardworking, curious, trustworthy, humble, and truthful, making choices for the team and collaborating to make a difference. We are proud to be the #1 Top Workplace in the area.