Shift Supervisor Trainee

CVS Health; Ann Arbor (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee in Ann Arbor, MI. This entry-level role prepares employees for supervisory positions by providing essential management training and customer service experience. Successful candidates will supervise store operations, ensure customer satisfaction, and develop leadership skills in a dynamic retail environment.

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Deductive reasoning and analytical skills required.
• Advanced communication skills and flexibility for varied hours.
• High School Diploma preferred.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and promote positive shopping experiences.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School Diploma or Equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

6 days ago Be among the first 25 applicants

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance, while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures store operations run smoothly, and completes all opening and closing procedures.

Essential Functions

1. Management
   • Supervise the store’s crew through assigning, directing, and following up on all activities.
   • Communicate effectively with store management and crews.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture (Greet, offer help, thank).
   • Handle customer relations issues according to company policy and promote a positive shopping experience.
   • Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School Diploma or Equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 25
• Time Type: Part-time
• Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Benefits

We offer comprehensive benefits including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 07/02/2025. Qualified applicants with arrest or conviction records will be considered in accordance with laws.