Shift Supervisor Trainee

UMass Amherst; Whitehall (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to develop essential management skills and prepare for future supervisory roles. As a trainee, you will learn the ins and outs of store operations while ensuring exceptional customer service. This role is perfect for those looking to start a career in retail management. With a commitment to fostering a supportive workplace, this company values every colleague's contribution and offers flexible schedules and comprehensive benefits.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Ability to work flexible hours including early mornings and weekends.

Responsibilities

• Supervise store crew and manage daily operations effectively.
• Assist customers and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to gain the skills necessary for future supervisory responsibilities, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store performance and fostering customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff.
   • Supervise store crew by assigning, directing, and following up on activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture by greeting, offering help, and thanking customers.
   • Handle customer relations issues in accordance with company policy to ensure a positive shopping experience.
   • Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred, but not required.

Additional Details

• Anticipated Weekly Hours: 25
• Time Type: Part time
• Pay Range: $16.00/hour

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and a sense of belonging.

Benefits

We offer a comprehensive benefits package, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan.
• No-cost wellness programs, tobacco cessation, weight management, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

The application window closes on 07/16/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.