Shift Supervisor Trainee

CVS Health; Elkins (WV); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a part-time Shift Supervisor Trainee in Elkins, WV. This entry-level position prepares candidates for supervisory roles by providing them with the skills needed to lead staff and enhance customer service. Successful trainees may transition into operations roles, driving store performance and customer loyalty through exceptional service. Ideal candidates should have strong analytical, communication, and management skills, and be flexible in their scheduling.

Benefits

Affordable medical plans

401(k) with matching

Flexible work schedules

Tuition assistance

Qualifications

• Customer service experience preferred.
• Flexibility to work various shifts including early mornings and weekends.

Responsibilities

• Supervise store crew activities and communicate effectively with staff.
• Address customer questions and ensure a positive shopping experience.
• Lead store staff when management is unavailable.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to gain the necessary skills, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open supervisor positions. These leadership roles support the CVS Store Management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew activities through assigning, directing, and follow-up
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture (greet, offer help, thank)
4. Handle customer relations issues per company policy, ensuring positive shopping experiences
5. Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 10

Time Type: Part-time

Pay Range: $16.00 - $23.00 per hour, depending on experience and other factors.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

Our comprehensive benefits include:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans
• No-cost wellness programs, counseling, and financial coaching
• Flexible work schedules, paid time off, family leave, dependent care, tuition assistance, and retiree medical access

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 09/06/2025

Qualified applicants with arrest or conviction records will be considered in accordance with laws.