Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Westerville (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position is designed to cultivate management skills and prepare individuals for future supervisory roles. The trainee will work closely with store management to ensure smooth operations and deliver exceptional customer service. With a focus on building customer loyalty and enhancing the shopping experience, this role offers a unique opportunity to grow within a supportive environment. Ideal candidates will possess strong communication skills and a flexible schedule, ready to take on the challenges of a dynamic retail setting.

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Strong communication and analytical skills are essential.
• Flexibility to work various shifts including weekends and nights.

Responsibilities

• Supervise store staff and manage daily operations.
• Assist customers and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned tasks to develop management skills, learns about the business (e.g., building customer loyalty through exceptional service), and understands CVS/pharmacy culture.

Upon successful completion of the training, trainees may be considered for promotion to open supervisory positions. These leadership roles support store management in driving store performance and building customer loyalty through excellent service. In the absence of a manager onsite, the supervisor leads staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff.
   • Supervise store staff by assigning, directing, and following up on activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture (greeting, offering help, thanking).
   • Handle customer relations issues per company policy, ensuring a positive shopping experience.
   • Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 29
• Time type: Part-time
• Pay range: $16.00/hour (base rate; actual offer depends on various factors)

Benefits

We offer a comprehensive benefits package, including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit our benefits page.

Application deadline: 07/23/2025.

Qualified applicants with arrest or conviction records will be considered in compliance with laws.