Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Columbus (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to embark on a rewarding career path. This entry-level position is designed to equip you with essential management skills while providing hands-on experience in customer service and store operations. You will collaborate closely with management and staff, ensuring a seamless shopping experience for customers. With a comprehensive benefits package and opportunities for advancement, this role is perfect for those looking to grow within the retail sector. If you are adaptable, possess strong communication skills, and are ready to take on the challenge, this position could be your stepping stone to a fulfilling career.

Benefits

Medical Plans

401(k)

Stock Purchase Plans

Wellness Programs

Paid Time Off

Flexible Schedules

Family Leave

Tuition Assistance

Retiree Medical Options

Qualifications

• Strong analytical and communication skills required for effective collaboration.
• Flexibility to work varied shifts including early mornings and weekends.

Responsibilities

• Support store management and lead staff during manager's absence.
• Assist customers with inquiries and ensure a positive shopping experience.

Skills

Deductive Reasoning

Analytical Skills

Computer Proficiency

Advanced Communication Skills

Flexibility

Education

High School Diploma or Equivalent

Job description

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, learns about key business areas like customer loyalty and CVS/pharmacy culture, and completes relevant training. Successful completion of the program qualifies the trainee for promotion to supervisory roles, which involve supporting store management, leading store staff, and ensuring smooth store operations during absence of a manager.

Essential Functions

1. Management
   • Collaborate effectively with store management and staff
   • Supervise store crew activities, including assigning and monitoring tasks
   • Communicate effectively with management and team members
2. Customer Service
   • Assist customers with inquiries, issues, and complaints
   • Promote CVS customer service standards (greeting, offering help, thanking)
   • Handle customer relations per company policy, ensuring a positive shopping experience
   • Maintain confidentiality of customer/patient information

Qualifications

Required: Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education: High school diploma or equivalent preferred but not mandatory.

Additional Details

Weekly Hours: 28

Time Type: Part-time

Pay Range: $16.00/hour (base rate; actual offer depends on various factors)

Benefits

We offer a comprehensive benefits package including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical options. For more details, visit CVS Benefits.

Application deadline: 05/23/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.