Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; West Valley City (UT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to gain supervisory experience and develop management skills in a dynamic retail environment. Trainees will learn essential functions such as customer service excellence and operational management, preparing them for future leadership roles. With a commitment to fostering a diverse workplace, the company provides comprehensive benefits and a supportive culture. If you are ready to embark on a rewarding career path in retail management, this role is perfect for you.

Benefits

Affordable medical plans

401(k) with matching contributions

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Retiree medical access

Qualifications

• Strong communication and analytical skills are essential for this role.
• Ability to work flexible hours, including weekends and overnights.

Responsibilities

• Supervise store crew and manage daily operations effectively.
• Assist customers and promote positive shopping experiences.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Customer service

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
   - Work effectively with store management and store crews.
   - Supervise the store's crew through assigning, directing, and following up on all activities.
   - Communicate effectively with management and staff.
2. Customer Service
   - Assist customers with questions, problems, and complaints.
   - Promote CVS customer service culture by greeting, offering help, and thanking customers.
   - Handle customer relations issues per company policy to ensure a positive shopping experience.
   - Maintain customer/patient confidentiality.

Required Qualifications

• Deductive reasoning, analytical, and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High school diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 40
• Time Type: Full-time
• Pay Range: $16.00 - $26.00 per hour, depending on experience, education, geography, and other factors.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and that they belong. Our benefits include affordable medical plans, 401(k) with matching contributions, employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical access, and more. For details, visit our benefits page.

The application deadline is 07/24/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.