Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; West Orange (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading health solutions company as a Shift Supervisor Trainee, where you'll gain valuable management experience and play a key role in enhancing customer loyalty. This entry-level position offers a unique opportunity to learn about store operations and develop essential skills for future supervisory roles. With a commitment to fostering a diverse and inclusive workplace, the company provides a supportive environment where every colleague can thrive. Enjoy competitive pay, flexible schedules, and a comprehensive benefits package designed to support your well-being and career growth.

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential.
• Flexibility to work various shifts including early mornings and weekends.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and ensure a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexible schedule

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and staff
• Supervise store crew by assigning, directing, and following up on activities
• Communicate effectively with management and staff

1. Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, thank customers)
• Handle customer relations issues per company policy, ensuring a positive shopping experience
• Maintain customer confidentiality

Qualifications

• Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.
• Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Weekly hours: 40
• Time type: Full time
• Pay range: $16.24 - $26.00 per hour, depending on experience, education, and location.

We are committed to fostering a workplace where every colleague feels valued and belongs. Our benefits include medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

The application window closes on 07/28/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.