Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Wellesley (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their dynamic team. This entry-level position offers a unique opportunity to gain valuable management experience while supporting store operations. As a Shift Supervisor Trainee, you will learn to drive store performance and foster customer loyalty through exceptional service. This role is perfect for individuals looking to advance their career in retail management. With a flexible schedule and a supportive work environment, you will be well-prepared for future supervisory roles within the company.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

No-cost wellness programs

Counseling services

Financial coaching

Flexible work schedules

Paid time off

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility in scheduling is required to meet operational needs.

Responsibilities

• Supervise store crew and ensure effective communication with staff.
• Assist customers and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Customer service

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The role involves performing work as directed to gain experience in management, completing basic operations and management skills training, and learning about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the store management team by driving store execution and performance while fostering customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff.
   • Supervise store crew by assigning, directing, and following up on activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture by greeting, offering help, and thanking customers.
   • Handle customer relations issues per company policy, ensuring a positive shopping experience.
   • Maintain customer confidentiality.

Required Qualifications

• Deductive reasoning, analytical skills, and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High school diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 20
• Time Type: Part-time
• Pay Range: $16.00 - $26.00 per hour, depending on experience, education, location, and other factors.

Benefits

We offer a comprehensive and competitive benefits package, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

The application deadline is 06/13/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.