Shift Supervisor Trainee

The Regional Municipality of Durham; Walnut Creek (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading health solutions company is offering a position as a Shift Supervisor Trainee. This entry-level role prepares employees for higher supervisory positions and focuses on developing management skills while ensuring excellent customer service and operations management. Successful completion of the training can lead to promotion within the company.

Benefits

Affordable medical plans

401(k) with matching

Stock purchase plan

Paid time off

Tuition assistance

Qualifications

• Flexible schedule including early mornings, overnights, weekends, and overtime as needed.
• Preferred retail experience.

Responsibilities

• Supervise store crew by assigning tasks and following up.
• Assist customers with questions, issues, and complaints.
• Ensure smooth operations and oversee opening and closing procedures.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, learns about key aspects of the business—like building customer loyalty through exceptional service—and understands CVS/pharmacy culture.

Upon successful completion of the training program, trainees are considered for promotion to open supervisory positions. These roles support store management in driving store performance and fostering customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning tasks, directing activities, and following up.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, issues, and complaints.
3. Promote CVS customer service culture—greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 24

Time type: Part time

Pay range: $17.25 - $26.00 per hour, dependent on experience, education, location, and other factors.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, stock purchase plan
• No-cost wellness, counseling, and financial programs
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more.

For more info, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/14/2025

Qualified applicants with arrest or conviction records will be considered in accordance with laws.