Shift Supervisor Trainee

Nuvance Health; Wallingford (CT); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee. This entry-level position prepares employees for supervisory roles, emphasizing customer service and management skills. Trainees will learn about CVS culture and operations, leading to potential promotion upon successful training completion. Flexible schedule required.

Benefits

Affordable medical plans

401(k) with matching contributions

Employee stock purchase plans

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Must be able to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.
• Preferred: Experience in retail.

Responsibilities

• Supervise store crew by assigning, directing, and following up on activities.
• Assist customers with questions and handle customer relations issues.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew through assigning, directing, and following up on all activities
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture (greet, offer help, thank)
4. Handle customer relations issues per company policy, ensuring a positive shopping experience
5. Maintain customer/patient confidentiality

Required Qualifications
Deductive reasoning, analytical skills, computer skills, and advanced communication skills. Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education
High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours
20

Time Type
Part time

Pay Range
The typical pay range is $17.10 - $26.00 per hour. Actual offers depend on experience, education, location, and other factors.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

We offer a comprehensive, competitive benefits package, including:

• Affordable medical plans, 401(k) with matching contributions, and employee stock purchase plans
• No-cost wellness and support programs, including screenings, tobacco cessation, weight management, counseling, and financial coaching
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more, depending on eligibility

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/30/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.