Shift Supervisor Trainee

The Regional Municipality of Durham; Wallingford (CT); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company seeks a part-time Shift Supervisor Trainee to develop supervisory skills and manage store operations. This entry-level position involves supervising staff, maintaining customer satisfaction, and learning about CVS/pharmacy culture. Ideal candidates should possess strong communication and analytical skills, with retail experience preferred.

Benefits

Medical plans

401(k) with matching

Tuition assistance

Flexible schedules

Paid time off

Qualifications

• Experience in retail preferred.
• Flexibility in working hours including early mornings and overnights.

Responsibilities

• Supervise store crew activities and communicate with staff.
• Assist customers with inquiries and issues.
• Lead store operations in absence of the manager.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares employees for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew activities, including assigning, directing, and following up.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, fostering a positive shopping experience.
5. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Work Schedule and Compensation

Anticipated weekly hours: 20

Part-time position

Pay range: $17.10 - $26.00 per hour, depending on experience, education, and location.

Benefits

We offer comprehensive pay and benefits, including medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical access. For more details, visit our benefits page.

The application deadline is 08/30/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.