Shift Supervisor Trainee

Nuvance Health; Village of Millerton (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee to prepare for future supervisory responsibilities in store management. This entry-level role involves learning essential operations while managing store crews and enhancing customer experiences. Working part-time, the position offers training to promote to higher roles while ensuring excellent service and operational efficiency.

Benefits

Affordable medical plans

401(k) with matching

Stock purchase plans

Paid time off and family leave

Tuition assistance

Qualifications

• Skills in management, customer service, and analytical reasoning required.
• Ability to work flexible hours, including nights and weekends.
• Experience in retail preferred.

Responsibilities

• Supervise crew and manage store operations in absence of a manager.
• Assist customers with inquiries and maintain high customer service standards.
• Communicate effectively with store management and staff.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Effectively communicate information to and from store management and crews.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle customer relations issues per company policy to ensure a positive shopping experience.
9. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, and advanced communication skills. Ability to work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range is $16.25 - $26.00 per hour. Actual salary depends on experience, education, location, and other factors.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and stock purchase plans.
• No-cost wellness, tobacco cessation, weight management, counseling, and financial coaching programs.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more.

For more info, visit https://jobs.cvshealth.com/us/en/benefits

Application window closes on 08/22/2025.

Applicants with arrest or conviction records will be considered per applicable laws.