Shift Supervisor Trainee

The Regional Municipality of Durham; Village of Great Neck (NY); On-site; USD 60,000 - 80,000; Part time

Job summary

CVS Health seeks a Shift Supervisor Trainee in New York. This entry-level role involves supervising staff, enhancing customer service, and preparing for higher supervisory positions. Candidates should possess strong communication and analytical skills, with a flexible schedule. Join a dedicated team to improve healthcare delivery!

Benefits

Comprehensive medical plans

401(k) plan

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Flexibility to work early mornings, overnights, weekends, and overtime as needed.
• Customer service orientation and ability to handle relations issues.
• Experience in retail is preferred but not required.

Responsibilities

• Supervise store crew by assigning, directing, and following up on activities.
• Assist customers with questions and maintain customer confidentiality.
• Lead staff when no manager is onsite and ensure smooth store operations.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to gain the necessary skills, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are considered for promotion to open supervisor positions. These roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture, including greeting, helping, and thanking customers.
8. Handle customer relations issues according to company policy, ensuring a positive shopping experience.
9. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 24

Time Type: Part time

Pay Range: $17.25 - $26.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 08/29/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.