Shift Supervisor Trainee

State Farm Mutual Automobile Insurance Company; Village of Great Neck (NY); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading healthcare company is looking for a Shift Supervisor Trainee. In this entry-level role, you'll learn essential management skills while supervising store operations and enhancing customer service efforts. This part-time position paves the way for future supervisory roles and provides a competitive pay structure based on experience.

Benefits

Affordable medical plans

401(k) plan with matching contributions

Employee stock purchase plan

Flexible work schedules

Tuition assistance

Paid time off

Qualifications

• Strong communication skills and analytical abilities are essential.
• Flexibility required for scheduling including mornings, nights, and weekends.

Responsibilities

• Supervise store crew and manage day-to-day operations.
• Assist customers with questions and ensure their positive experience.
• Promote CVS customer service culture within the store.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When there is no manager onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Effectively communicate information both to and from store management and crews.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle all customer relations issues in accordance with company policy and promote a positive shopping experience.
9. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

24

Time Type

Part-time

Pay Range

The typical pay range for this role is $17.25 - $26.00 per hour. Actual salary offers depend on experience, education, geography, and other relevant factors.

Benefits

We offer a comprehensive and competitive mix of pay and benefits, including:

• Affordable medical plans, a 401(k) plan with matching contributions, and an employee stock purchase plan.
• No-cost programs such as wellness screenings, tobacco cessation, weight management, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical access, and more, depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

Application window closes on: 08/29/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.