Shift Supervisor Trainee

Nuvance Health; Village of Great Neck (NY); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading company is seeking a Shift Supervisor Trainee to oversee daily operations and ensure excellent customer service. This part-time, entry-level position allows for training towards supervisory roles and offers flexibility in scheduling. Candidates with strong communication, analytical, and management skills are encouraged to apply.

Benefits

Affordable medical plans

401(k) with matching contributions

Employee stock purchase plans

Flexible work schedules

Tuition assistance

Qualifications

• Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise the store's crew through assigning, directing, and following up on all activities.
• Assist customers with questions, problems, and complaints.
• Handle customer relations issues in accordance with company policy.

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and store crews.
• Supervise the store's crew through assigning, directing, and following up on all activities.
• Communicate effectively with store management and crews.

Customer Service

• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture by greeting, offering help, and thanking customers.
• Handle customer relations issues in accordance with company policy and promote a positive shopping experience.
• Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

24

Time Type

Part time

Pay Range

The typical pay range for this role is $17.25 - $26.00 per hour. The actual salary will depend on experience, education, location, and other relevant factors.

Benefits

We offer a comprehensive and competitive benefits package, including:

• Affordable medical plans, 401(k) with matching contributions, and employee stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and retiree medical access.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/29/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.