Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Valdosta (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position is designed to prepare you for higher supervisory roles in a dynamic retail environment. You will gain valuable experience in management and customer service, ensuring smooth store operations while promoting a culture of exceptional service. With a focus on building customer loyalty and supporting store management, this role offers a unique opportunity to advance your career in a supportive and engaging workplace. If you are ready to take the first step in your management career, this position is perfect for you.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

No-cost wellness programs

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential.
• Flexible availability for various shifts is required.

Responsibilities

• Supervise store crew and ensure smooth operations.
• Assist customers with inquiries and promote positive experiences.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to gain experience, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open supervisory positions. These roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads the store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise the store crew by assigning, directing, and following up on activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy and promote positive shopping experiences
   • Maintain customer confidentiality

Required Qualifications

• Deductive reasoning, analytical skills, and computer skills
• Advanced communication skills
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred, but not required.

Additional Details

• Anticipated Weekly Hours: 40
• Time Type: Part-time
• Pay Range: $16.00 - $23.00 per hour, depending on experience, education, and location.

Benefits

We offer a comprehensive benefits package, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans
• No-cost wellness programs, counseling, and financial coaching
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits

The application window closes on 07/02/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.