Shift Supervisor Trainee

The Regional Municipality of Durham; Upland (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

The Regional Municipality of Durham is hiring a Shift Supervisor Trainee, an entry-level position preparing candidates for supervisory roles. This role involves management skills training, customer service excellence, and promotion eligibility after successful completion. The ideal candidate will demonstrate strong analytical and communication abilities, with flexibility to work varied hours.

Benefits

Comprehensive medical plans

401(k) plan

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Experience in retail preferred.
• Ability to work mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise store staff and ensure smooth operations.
• Assist customers with questions and maintain confidentiality.
• Promote customer service culture and resolve issues per company policy.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and crews.
3. Supervise store staff through assigning, directing, and following up on activities.
4. Communicate effectively with management and crews.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 20
• Time type: Part-time
• Pay range: $17.25 - $26.00 per hour, dependent on experience, education, and location.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs. We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 09/20/2025. Qualified applicants with arrest or conviction records will be considered in accordance with all applicable laws.