Shift Supervisor Trainee

The Regional Municipality of Durham; Peru (IN); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company seeks a part-time Shift Supervisor Trainee. This entry-level role prepares you for future supervisory responsibilities by performing essential management and customer service tasks. Successful trainees may transition into higher-level positions, ensuring smooth store operations and building customer loyalty. Ideal candidates will have strong communication and analytical skills, and retail experience is preferred.

Benefits

Affordable medical options

401(k) with matching

Employee stock purchase plan

No-cost wellness and support programs

Flexible work schedules

Paid time off

Family leave

Tuition assistance

Qualifications

• Retail experience preferred.
• Flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise store crew by assigning, directing, and following up on activities.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture and maintain customer confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew through assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture—greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29

Time type: Part-time

Pay range: $16.00 - $24.00 per hour, with actual offer depending on experience, education, and location.

Our team reflects the communities we serve and we are committed to fostering an inclusive workplace where every colleague feels valued and belongs.

Benefits

We offer a comprehensive benefits package including:

• Affordable medical options, 401(k) with matching, employee stock purchase plan
• No-cost wellness and support programs
• Flexible work schedules, paid time off, family leave, dependent care, tuition assistance, and more.

For more info, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 09/20/2025

Qualified applicants with arrest or conviction records will be considered in accordance with laws.