Shift Supervisor Trainee

The Regional Municipality of Durham; Town of Woodstock (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Une entreprise de santé de premier plan recherche un 'Shift Supervisor Trainee' pour superviser des équipes et garantir un service client de qualité. Ce poste à temps partiel vise à préparer le candidat pour des rôles de direction dans un environnement dynamique et inclusif. Les candidats doivent démontrer des compétences analytiques solides et être capables de s'adapter à des horaires flexibles.

Benefits

Medical plans

401(k) with matching

Tuition assistance

Paid time off

Flexible schedules

Wellness programs

Qualifications

• Compétences en raisonnement déductif et en communication avancée requises.
• De l'expérience dans le commerce de détail est préférée.
• Horaires flexibles incluant matins tôt et week-ends.

Responsibilities

• Superviser l'équipe du magasin, assigner et suivre les activités.
• Assurer un service client exceptionnel.
• Gérer les relations avec les clients selon la politique de l'entreprise.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexible schedule

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues - caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews
3. Supervise the store's crew through assigning, directing, and following up on all activities
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank)
8. Handle customer relations issues per company policy, ensuring a positive shopping experience
9. Maintain customer/patient confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29

Time type: Part time

Pay range: $16.25 - $26.00 per hour, depending on experience, education, and location.

Our team reflects the communities we serve and is committed to fostering an inclusive workplace where every colleague feels valued and belongs.

Benefits

We offer a comprehensive package including medical plans, 401(k) with matching, employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/07/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.