Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Sugar Land (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a part-time Shift Supervisor Trainee in Sugar Land, Texas. This entry-level role prepares you for future supervisory positions while providing essential management and customer service experiences. As a Shift Supervisor Trainee, you will learn the business's key aspects, including how to build customer loyalty. Upon completing training, you may qualify for promotions within the CVS Store Management team, taking on crucial responsibilities in helping drive store performance and ensuring a positive shopping experience.

Benefits

Comprehensive medical plans

401(k) and employee stock purchase plan

Wellness programs and paid time off

Flexible schedules and family leave

Tuition assistance

Retiree medical access

Qualifications

• Deductive reasoning and analytical skills are required.
• Experience in a retail environment is preferred.
• Flexible schedule including mornings, overnights, and weekends is necessary.

Responsibilities

• Supervise store crew by assigning, directing, and following up on activities.
• Assist customers with their questions and complaints while promoting a friendly atmosphere.
• Ensure smooth operations in the absence of a manager, handling store duties effectively.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexible schedule

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture: greet, offer help, and thank customers.
8. Handle customer relations issues per company policy, ensuring a positive shopping experience.
9. Maintain customer/patient confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 20

Time type: Part-time

Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical access. For more details, visit CVS Benefits.

The application deadline is 08/29/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.