Shift Supervisor Trainee

The Regional Municipality of Durham; Strongsville (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading healthcare company invites applications for the role of Shift Supervisor Trainee. This part-time, entry-level position is designed to prepare candidates for supervisory roles by enhancing their management and customer service skills. Trainees will learn essential operational functions, ensuring customer satisfaction while building loyalty. The role offers a supportive training environment and a comprehensive benefits package.

Benefits

Comprehensive benefits package

401(k) with matching

Tuition assistance

Paid time off

Flexible schedules

Qualifications

• Required: Deductive reasoning, analytical skills, computer skills.
• Flexible schedule including early mornings, overnights, weekends.

Responsibilities

• Supervise store crew by assigning, directing, and following up on activities.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture and maintain customer confidentiality.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Flexible schedule

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the store management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew by assigning, directing, and following up on activities
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank)
8. Handle customer relations issues per company policy, ensuring a positive shopping experience
9. Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 20

Time type: Part-time

Pay range: $16.00/hour (base rate, varies by experience, education, location)

Benefits

We offer a comprehensive benefits package including medical plans, 401(k) with matching, stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 09/20/2025

Qualified applicants with arrest or conviction records will be considered in accordance with laws.