Shift Supervisor Trainee

Nuvance Health; Copley (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

A retail healthcare leader is hiring a 'Shift Supervisor Trainee' to oversee store operations and enhance customer service. This entry-level role prepares candidates for supervisory positions through management training and hands-on experience, fostering growth and team leadership skills in a dynamic retail environment.

Benefits

Comprehensive medical plans

401(k) retirement plan

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Analytical thinking, communication skills, and flexibility required.
• High School diploma preferred but not mandatory.

Responsibilities

• Assist the store management and supervise crew activities.
• Ensure customer service excellence by addressing inquiries and concerns.
• Lead staff when management is absent, ensuring smooth operations.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to build skills in operations and management, learns about customer loyalty, and CVS/pharmacy culture.

Upon successful completion, trainees are considered for promotion to open supervisor positions, supporting store management in driving store performance and customer service. When no manager is onsite, the supervisor leads staff and ensures smooth store operations, including opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew activities through assigning, directing, and follow-up.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle customer relations issues per company policy and promote positive shopping experiences.
9. Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The typical pay range is $16.00 per hour. Actual salary depends on experience, education, geography, and other factors.

Benefits

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

The application window closes on 09/20/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.