Shift Supervisor Trainee

The Regional Municipality of Durham; Smyrna (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee in Smyrna, GA. This part-time, entry-level role prepares individuals for supervisory positions, emphasizing customer service and operational training. You'll engage with customers to create loyalty and ensure smooth operations when management is unavailable. If you're looking to advance in retail, this role provides the pathway with comprehensive training and benefits.

Benefits

Comprehensive benefits package

401(k)

Flexible schedules

Tuition assistance

Paid time off

Employee stock purchase plan

Wellness programs

Qualifications

• Deductive reasoning and analytical skills are essential for decision-making.
• Advanced communication skills required for effective interaction with customers and staff.
• Flexibility to work varied shifts including early mornings, nights, and weekends is necessary.

Responsibilities

• Supervise store crew and oversee operations during shifts.
• Assist customers with questions and ensure a positive shopping experience.
• Promote CVS customer service culture among store staff.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The role involves performing tasks as directed to gain relevant skills, completing basic operations and management training, and learning about key aspects of the business, including building customer loyalty through exceptional service and understanding CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open supervisor positions. These leadership roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew through assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues according to company policy and promote a positive shopping experience.
5. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29

Time type: Part-time

Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical access. For more details, visit our benefits page.

Application deadline: 09/21/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.