Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Shepherdsville (KY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to learn and grow into a supervisory role. As a Trainee, you will gain essential management skills and customer service expertise while working in a dynamic retail environment. With a focus on building customer loyalty and ensuring smooth store operations, this role is perfect for those looking to advance their career in retail management. Enjoy flexible hours and comprehensive benefits as you embark on your journey in the health solutions sector.

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for success.
• Flexibility to work various shifts including early mornings and weekends.

Responsibilities

• Supervise store crew and ensure smooth operations.
• Assist customers and handle relations to enhance shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures store operations run smoothly, and is responsible for all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing, and following up on all activities
• Communicate effectively with store management and crews

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (Greet, offer help, thank)
• Handle customer relations issues per company policy, fostering a positive shopping experience
• Maintain customer/patient confidentiality

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Retail experience; bilingual in English and Spanish.

Education: High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29

Time Type: Part-time

Pay Range: $16.00 - $24.00 per hour, depending on experience and other factors.

We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 07/24/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.

About CVS Health

We share a purpose: helping people on their path to better health. We’re pioneering a bold approach to total health—making quality care more affordable, accessible, and seamless, helping people stay well in body, mind, and spirit.