Shift Supervisor Trainee

Nuvance Health; Scottsdale (AZ); On-site; USD 10,000 - 60,000; Part time

Job summary

Nuvance Health seeks a Shift Supervisor Trainee in Scottsdale, AZ. This part-time, entry-level role focuses on managerial training and customer service excellence within a retail environment. Full training prepares you for immediate supervisory responsibilities, contributing to operational excellence and enhancing customer satisfaction.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Entry-level position with training towards supervisory roles.
• Requires basic management skills and customer service aptitude.
• Retail experience preferred but not mandatory.

Responsibilities

• Supervise store crew by assigning, directing, and following up on activities.
• Assist customers and handle relations per company policy.
• Lead store operations in the absence of a manager.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew through assigning, directing, and following up on activities
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank)
8. Handle customer relations issues per company policy, ensuring a positive shopping experience
9. Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 25
• Part-time position
• Pay range: $16.00 - $26.00 per hour, depending on experience, education, and location

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and they belong.

Benefits

We offer a comprehensive and competitive mix of pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans
• No-cost wellness programs, counseling, and financial coaching
• Flexible work schedules, paid time off, family leave, dependent care, tuition assistance, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/30/2025

Qualified applicants with arrest or conviction records will be considered in accordance with laws.