Shift Supervisor Trainee

The Regional Municipality of Durham; Scottsdale (AZ); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is looking for a Shift Supervisor Trainee in Scottsdale, AZ. This entry-level role prepares individuals for supervisory positions by offering training in management and customer service. Ideal candidates will possess strong communication skills and flexibility in work hours. Benefits include medical plans, 401(k), tuition assistance, and more.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Flexible work schedules

Paid time off

Family leave

Tuition assistance

Wellness and support programs

Qualifications

• Ability to work during early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise store crew and communicate effectively with management.
• Assist customers with questions and promote excellent service.
• Ensure smooth operations in the absence of a manager.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture — greet, offer help, and thank customers.
4. Handle customer relations issues per company policy and promote positive shopping experiences.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 25

Time type: Part time

Pay range: $16.00 - $26.00 per hour, depending on experience, education, and location.

Our people fuel our future. We foster a workplace where every colleague feels valued and belongs.

Benefits

Our comprehensive benefits include:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans.
• No-cost wellness and support programs.
• Flexible work schedules, paid time off, family leave, tuition assistance, and more.

For more info, visit CVS Benefits.

Application window closes on: 08/30/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with laws.