Shift Supervisor Trainee

Nuvance Health; Sanborn (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions provider is seeking a part-time Shift Supervisor Trainee to prepare for future supervisory roles. Responsibilities include supporting team management, enhancing customer experiences, and ensuring smooth store operations. Ideal candidates possess strong communication and analytical skills, with the willingness to work flexible hours.

Benefits

Affordable medical plans

401(k) with matching contributions

Flexible work schedules

Tuition assistance

Qualifications

• Flexibility to work various shifts.
• Experience in retail preferred.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers and maintain service standards.
• Handle customer relations and ensure confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures store operations run smoothly, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews
3. Supervise the store's crew through assigning, directing, and following up on all activities
4. Effectively communicate information both to and from store management and crews
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (Greet, offer help, and thank)
8. Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
9. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnight, and weekend shifts, and to work overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

25

Time Type

Part time

Pay Range

The typical pay range for this role is $16.25 - $26.00. This range represents the base hourly rate or full-time annual salary, depending on the position. The actual offer will depend on experience, education, geography, and other relevant factors.

Additional Information

Our people fuel our future. We foster a workplace where every colleague feels valued and belongs.

Great benefits include:

• Affordable medical plans, 401(k) with matching contributions, and employee stock purchase plans
• No-cost programs such as wellness screenings, tobacco cessation, weight management, counseling, and financial coaching
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical access, and more

For more details, visit CVS Benefits. The application window closes on 08/22/2025. Qualified applicants with arrest or conviction records will be considered in accordance with laws.