Shift Supervisor Trainee

Nuvance Health; East Amherst (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is hiring a Shift Supervisor Trainee to develop supervisory skills through training in a retail environment. The role includes overseeing store operations, providing customer service, and preparing for future supervisory positions. This part-time position offers flexible hours and a competitive hourly wage, with a comprehensive benefits package.

Benefits

Affordable medical plans

401(k) with match

Flexible work schedules

Paid time off and family leave

Tuition assistance

Qualifications

• Deductive reasoning and analytical skills are crucial.
• Advanced communication skills and flexibility are required.
• High school diploma or equivalent preferred but not required.

Responsibilities

• Supervise store crew and manage assignments.
• Assist customers with inquiries and maintain confidentiality.
• Ensure smooth operations when management is unavailable.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff.
   • Supervise store crew by assigning, directing, and following up on activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture (greet, offer help, thank).
   • Handle customer relations issues per company policy, ensuring a positive shopping experience.
   • Maintain customer/patient confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education: High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 25

Time type: Part-time

Pay Range: $16.25 - $26.00 per hour, depending on experience, education, and location.

Benefits

We offer a comprehensive benefits package including:

• Affordable medical plans, 401(k) with match, employee stock purchase plan.
• No-cost wellness and assistance programs.
• Flexible work schedules, paid time off, family leave, tuition assistance, and more.

For more info, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/29/2025

Qualified applicants with arrest or conviction records will be considered in accordance with laws.