Shift Supervisor Trainee

CVS Health Corporation; San Rafael (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a leading health solutions company as a Shift Supervisor Trainee, where you'll gain valuable skills for future supervisory roles. This entry-level position offers a unique opportunity to learn about store operations, customer service, and management while working with a dedicated team. You'll be responsible for supervising staff, ensuring excellent customer service, and maintaining store operations. With flexible hours and a supportive work environment, this role is perfect for those looking to grow in the retail industry. Embrace the chance to make a difference in people's lives while building a rewarding career.

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong communication and analytical skills are essential.
• Flexibility to work various shifts including early mornings and weekends.

Responsibilities

• Supervise store crew and ensure smooth operations.
• Assist customers with inquiries and promote positive shopping experiences.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

time left to apply End Date: August 6, 2025 (30+ days left to apply)

job requisition id R0582502

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance, focusing on excellent customer service and building consumer loyalty. When no manager is onsite, the Operations or Shift Supervisor leads store staff, ensures smooth store operations, and completes all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and staff
• Supervise the store crew through assigning, directing, and following up on activities
• Communicate effectively with management and staff

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, thank)
• Handle customer relations issues per company policy, ensuring a positive shopping experience
• Maintain customer/patient confidentiality

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 28

Time Type: Part time

Pay Range: $17.25 - $26.00 per hour

This pay range is a baseline; actual salary depends on experience, education, location, and other factors.

We value our colleagues and offer comprehensive benefits including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/06/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.