Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Saint Augustine (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their dynamic team. This entry-level role offers a unique opportunity to gain essential skills and prepare for supervisory positions. As a trainee, you will support store management, lead staff, and enhance customer loyalty through exceptional service. With flexible hours and a comprehensive benefits package, this position is perfect for those looking to grow in the retail sector. If you are passionate about customer service and eager to advance your career, this is the opportunity for you.

Benefits

Medical plans

401(k) with matching

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Ability to work flexible hours, including weekends and overnights.

Responsibilities

• Supervise store crew and ensure smooth operations.
• Assist customers and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Advanced communication

Computer skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to gain the necessary skills, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisory positions. These roles support the store management team in driving store execution, performance, and customer loyalty, especially when no manager is onsite. Responsibilities include leading store staff and ensuring smooth operations, including opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff.
   • Supervise store crew by assigning, directing, and following up on activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture by greeting, offering help, and thanking customers.
   • Handle customer relations issues per company policy to ensure a positive shopping experience.
   • Maintain customer confidentiality.

Required Qualifications

• Deductive reasoning, analytical, and computer skills.
• Advanced communication skills.
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 25
• Time type: Part-time
• Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k) with matching, employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit our benefits page.

The application deadline is 07/15/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.