Shift Supervisor Trainee

CVS Health; Red Oak (TX); On-site; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for supervisory roles. This entry-level position involves managing store staff, ensuring smooth operations, and promoting customer service. Ideal candidates will have strong communication and analytical skills. Flexible scheduling is required.

Benefits

Medical Plans

401(k)

Employee Stock Purchase Plan

Wellness Programs

Paid Time Off

Flexible Schedules

Qualifications

• Experience in retail preferred.
• High School Diploma or equivalent preferred but not required.

Responsibilities

• Manage and supervise store staff by assigning and directing activities.
• Assist customers with questions and complaints.
• Promote CVS’s customer service culture.

Skills

Deductive Reasoning

Analytical Skills

Communication

Education

High School Diploma

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The role involves performing tasks as directed, completing basic operations and management training, and learning about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to supervisory positions that support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff and ensures smooth operations, including opening and closing procedures.

Essential Functions

• Demonstrate deductive reasoning, analytical skills, and computer proficiency.
• Exhibit advanced communication skills.
• Work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.

Responsibilities

• Manage and supervise store staff by assigning, directing, and following up on activities.
• Communicate effectively with management and staff.
• Assist customers with questions, problems, and complaints.
• Promote CVS’s customer service culture, greeting and thanking customers.
• Handle customer relations issues in accordance with company policies.
• Maintain customer confidentiality.

Qualifications

• Experience in retail (preferred).
• High School Diploma or equivalent (preferred but not required).

Additional Details

Anticipated weekly hours: 29

Employment type: Part-time

Pay range: $16.00 - $24.00 per hour, based on experience, education, and location.

Benefits include medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, and more. For details, visit CVS Benefits.

Application deadline: 08/08/2025

Additional Information

• Seniority level: Internship
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Hospitals and Healthcare